Galderma · 16 hours ago
Inside Sales Account Manager
Carlsbad, CA
Full-time
Hybrid
Mid Level
$70K/yr - $80K/yr
3+ years expGalderma is an emerging leader in dermatology, focused on innovative and science-based products. The Inside Sales Account Manager will be responsible for building and growing the Inside Sales function, providing sales coverage, and promoting products to Inside Sales accounts through effective communication and relationship building.
Pharmaceuticals
Responsibilities
Provide sales coverage for accounts / geographies, lead qualification, leaves of absences and vacancies
Promote and sell products to a database of Inside Sales accounts and prospects within assigned geographies or on an as needed basis depending on current needs
Educate customers regarding use of the company’s products, how they fulfill the needs of the customer, indications/contraindications, and safety of the products
Perform effective online demos or training webinars for accounts
Build strong professional relationships, establish credibility and rapport with customers
Develop and initiate specific course of action to increase sales and market share
Implement and execute key marketing strategies
Create order suggestions, upsell and close sales to achieve sales goals. Enter orders into system, collect all new account paperwork during process
Assist with account issues including, but not limited to; order tracking, missing product, returns/exchanges on orders and payment issues
Qualify inbound leads and route qualified opportunities to the appropriate Account Manager for further development and closure
Suggest and implement improvements for Inside Sales function based on industry best practices
Other duties as assigned
Qualification
Required
3 or more years previous aesthetics inside sales experience or field sales experience required
Knowledge of clinical, surgical techniques and aesthetic procedures and medical terminology
Experience building strong relationships, establishing credibility and rapport with customers
Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills
Ability to present to a group in a virtual setting
Self-reliant with ability to make solid business decisions
Outstanding verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills
Ability to provide service to accounts in various time zones across the US
Actively participate and attend scheduled sales meetings and conference calls
Ability to work longer hours as needed during end of month, quarter and year to deliver on quota
Proficient in Microsoft PowerPoint, Word, and Excel
Some travel may be required; including travel to accounts during vacancy/LOA's
Preferred
Previous skincare experience preferred
BA/BS degree preferred, or equivalent education and directly related years of experience required
Experience working with NetSuite or order entry portal and/or CRM system a plus
Benefits
Health insurance
401(k) plan with employer match
A generous paid time off policy
Hybrid work schedules
Annual bonus opportunities
Career advancement and cross-training
Company
Galderma
Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Christenson
Chief Financial Officer
Wendy Johnson
Vice President Strategic Partnerships and Professional Relations
Company data provided by crunchbase