InfraTech Solutions · 3 days ago
Senior IT Trainer
New York, NY
Contract
Hybrid
Mid, Senior Level
3+ years expInfraTech Solutions is seeking a Senior IT Trainer to enhance the training experience for corporate users. The role involves delivering IT training, creating training materials, and collaborating with IT teams to align training with operational needs.
Information Technology & Services
Responsibilities
3+ years of experience delivering IT, systems, or application training to professional or corporate users
Strong understanding of adult learning principles and multiple training delivery methods (1:1, small group, large group)
Ability to translate technical concepts into clear, practical guidance for non-technical audiences
Experience onboarding new employees and providing ongoing, role-based technical training
Strong facilitation, presentation, and interpersonal communication skills
High level of customer service orientation and professionalism
Comfort training senior professionals and adapting communication style to different audiences
Proficiency with Microsoft productivity tools (Outlook, Word, Excel, PowerPoint, Teams)
Experience creating and maintaining training materials such as guides, presentations, and job aids
Exposure to learning management systems for scheduling, tracking, or managing training content (preferred)
Experience creating training videos or e-learning content using tools such as Camtasia, Articulate, or similar (preferred)
Ability to quickly learn new software and adapt training materials accordingly
Strong problem-solving skills and a proactive approach to improving end-user productivity
Ability to collaborate with IT teams and business stakeholders to align training with operational needs
Reliable onsite availability multiple days per week during standard business hours
Qualification
Required
3+ years of experience delivering IT, systems, or application training to professional or corporate users
Strong understanding of adult learning principles and multiple training delivery methods (1:1, small group, large group)
Ability to translate technical concepts into clear, practical guidance for non-technical audiences
Experience onboarding new employees and providing ongoing, role-based technical training
Strong facilitation, presentation, and interpersonal communication skills
High level of customer service orientation and professionalism
Comfort training senior professionals and adapting communication style to different audiences
Proficiency with Microsoft productivity tools (Outlook, Word, Excel, PowerPoint, Teams)
Experience creating and maintaining training materials such as guides, presentations, and job aids
Ability to quickly learn new software and adapt training materials accordingly
Strong problem-solving skills and a proactive approach to improving end-user productivity
Ability to collaborate with IT teams and business stakeholders to align training with operational needs
Reliable onsite availability multiple days per week during standard business hours
Preferred
Exposure to learning management systems for scheduling, tracking, or managing training content
Experience creating training videos or e-learning content using tools such as Camtasia, Articulate, or similar
Company
InfraTech Solutions
InfraTech Solutions is comprised of highly-specialized recruiters, bringing 14+ years of expertise in the IT Infrastructure market.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase