Innovative Development, LLC · 8 hours ago
Patient Services Enrollment Specialist
United States
Full-time
Remote
Entry Level
1+ years expInnovative Development, LLC is a company focused on supporting patient-centric strategies in the healthcare industry. The Patient Services Enrollment Specialist will assist the Patient Services Team with patient enrollment, data management, and ensuring accurate documentation for US approved products.
Cloud ComputingProcurementProject Management
Responsibilities
Collecting and reviewing all patient enrollment documents specific to on label therapies
Supporting Patient Services with patient enrollment activities
Identifying any restrictions and details on how to expedite patient allocation
Documenting and initiating access processes
Entering large amounts of data from various sources into the database and maintaining it
Verify data by comparing to source documents; update existing data; retrieve data from electronic files
Checks data from completed forms or other documents for accuracy and completeness and enters into database
Collaborating with Patient Services team members on next steps regarding enrollments
Document management
Responding to additional information requests from Global Patient Services regarding reported adverse events
Support Work Force Manager with Patient Services scheduling
Identifying trends related to enrollment forms, as well as regional trends that could require educational opportunities
Completing quality review of work as part of finalizing patient case
Send mailings to patients/providers on behalf of the OneSource Support Specialist/Case Manager
Maintain confidentiality regarding patient specific information
Qualification
Required
1+ years of business experience in the healthcare/rare disease industry OR recognized equivalent of education and experience (e.g., case management, social service support, insurance reimbursement, patient advocacy, etc.)
Strong organizational skills and ability to adapt to change and react constructively in a high-energy and fast paced environment
Passion for patient-centric strategies
Strong verbal and written communication skills, attention to detail and time management
Strong interpersonal skills and professionalism
Independent problem solver, good decision maker, and robust analytical skills
Ability to coordinate multiple assignments simultaneously and work independently
The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours
Preferred
1+ years of pharmaceutical/biotech experience
1+ years of Patient Services experience
Proficient Windows based experience including fundamentals of data entry/typing
Experience working in a Salesforce platform
Working knowledge of Outlook, Word, and Excel
Experience using critical thinking to align corporate strategies and current challenges to develop recommendations
Benefits
PTO
Medical, Dental, and Vision. Health Savings accounts for qualified expenses under HSA plans
Teledoc, Weight Loss and Wellness Plans included with Health Plans
Employee Assistance Programs including Mental Health
Employer paid life insurance.
Employer paid Long and Short Term Disability Coverage
401(k)/Roth IRA with Employer Matching
Personalized Leadership Development Program
Volunteer and Community Events
Opportunity for growth
Company
Innovative Development, LLC
Tailored Process Solutions That Drive Efficiency, Reduce Risk, and Empower Teams to Succeed.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase