Milestone Technologies, Inc. · 17 hours ago
GSST - Project Specialist L1
OH
Full-time
Hybrid
Senior Level
6+ years expMilestone Technologies is a global IT managed services firm focused on driving business outcomes through technology solutions. The Technical Project Specialist L1 will support small moves, adds, and changes of security systems, requiring project management skills and technical knowledge in security systems.
Application Performance ManagementConsumer ElectronicsInformation Technology
Responsibilities
Designs standardized processes and Best Practices from initiation to completion in partnership with SMEs, including project scope, technical requirements, documentation, measurements/KPIs, communication plans, change control, cutover planning, implementation, and project closeout for security Small Moves, Adds, and Changes (SMAC) across data center environments
Manage end-to-end technical project plans ensuring on-time delivery while driving execution across security workstreams (e.g., access control, video, alarms, monitoring/GSOC integrations), including milestones, dependencies, procurement lead times, install windows, commissioning, and handover
Researches and evaluates industry standards and benchmarks to support security SMAC projects, including physical security and life safety adjacency considerations, data center operating constraints, and audit/compliance alignment
Fosters strong cross-pyramid partnerships and is able to effectively prioritize workload demands to meet project deadlines, coordinating with Facilities, SiteOps, Networking, Construction, Logistics, Security Engineering, and vendor partners
Create sustainable communication themes in conjunction with systematic routines, processes, and preparedness activities for clients to execute consistently, including recurring status reporting, stakeholder updates, and readiness checklists for security changes
Distinctive problem-solving and analytical skills combined with strong business acumen and technical savviness, including the ability to translate security requirements into executable technical tasks and validate completion against acceptance criteria
Acts as the liaison and point of contact for both internal and cross-functional projects, serving as the primary driver for scope alignment, risk/issue management, escalation paths, and decision capture for security SMAC
Evaluate project status and resource utilization; implement changes as needed; review status reports prepared by project personnel and modify schedules or plans as required, including rapid re-planning for site constraints, outage windows, and operational impacts
Create project plans and build consensus among diverse sets of stakeholders, including ownership of RAID logs (risks, assumptions, issues, dependencies) and change management artifacts for security implementations
Support management through project planning and coordination to meet commitments on time and within resource limitations; with client and management approval, assist with the determination of technical requirements, priorities, deployment sequencing, and monitoring of progress for site-level security work
Work within program discipline and develop expertise as the documentation subject matter expert (SME), to expedite revisions, corrections, and changes to previously published technical documentation (drawings/as-builts, SOPs, access control procedures, device inventories, testing records, turnover packages) related to security SMAC
Meet regularly with client management for status updates, including structured reviews of delivery health, open risks, upcoming site impacts, and resource constraints
Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams, including executive-ready rollups and site-level implementation details
Lead daily operations and direct the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program, specifically for security SMAC delivery in operational data centers and in-flight build environments
Manage performance metrics to evaluate progress and success, including throughput, cycle time, schedule variance, defect/rework rates, and commissioning/acceptance pass rates
Manage large new build auditing processes, ensuring security deliverables are tracked, tested, documented, and transitioned to steady-state operations with clear ownership
Plan and support audit test program, execute on audit fieldwork testing, and report on the adequacy and effectiveness of physical and environmental security, including evidence collection, remediation tracking, and validation of corrective actions
Ability to quickly learn and master new technology, including security platforms, site standards, and data center operational constraints
Qualification
Required
Proficient with Excel, Outlook, Word, PowerPoint, MS Project
Strong verbal and written communication, attention to detail, and organization
Highly motivated and able to work independently as well as in a team environment
Comfortable working in a fast-paced and demanding setting, including managing multiple concurrent security SMAC workstreams across geographically distributed data center sites
Ability to quickly learn and master new technology
Preferred
6 – 7 years of applicable experience (technical project management experience supporting security implementations, infrastructure, facilities, or mission-critical environments preferred)
Bachelor's degree in related field or relevant experience
Proficient in Adobe Photoshop, Adobe Illustrator, and InDesign
Design Engineering & Construction: Plangrid
Physical Security Project Management Training
CCure Operator Basics
Genetec Basics
Company
Milestone Technologies, Inc.
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
1001-5000 employees
H1B Sponsorship
Milestone Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (2)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$42.5MKey Investors
H.I.G. Capital
2022-12-13Acquired
2015-08-11Private Equity· $42.5M
Leadership Team
Sameer Kishore
President and Chief Executive Officer
Mayank K Agrawal
Chief Financial Officer
Recent News
2025-10-01
Company data provided by crunchbase