McLaren Strategic Solutions (MSS) · 15 hours ago
Senior IT Infrastructure & Operations Analyst
Chicago, IL
Full-time
Hybrid
Senior Level
6+ years expMcLaren Strategic Solutions is a leading-edge global technology consulting firm, addressing critical challenges across industries such as retail, financial services, and healthcare. They are seeking a Senior IT Infrastructure & Operations Analyst to support enterprise infrastructure environments, focusing on stability, reliability, and modernization across on-premises and cloud platforms.
Management Consulting
Responsibilities
Support and operate enterprise IT infrastructure environments, ensuring performance, availability, and capacity
Own day-to-day infrastructure operations across servers, virtualization, networking, and cloud platforms
Partner with engineering, security, and business stakeholders to define infrastructure requirements
Support infrastructure modernization initiatives, including data center optimization and cloud migration efforts
Act as a senior escalation point during infrastructure incidents and participate in root-cause analysis
Provide hands-on L2/L3 support during critical initiatives and high-impact incidents
Design, document, and support backup, recovery, and disaster recovery solutions
Plan and execute patching, upgrades, and lifecycle management activities
Maintain infrastructure documentation, standards, and operational runbooks
Manage hardware and software inventory, licensing, and vendor support agreements
Participate in an on-call rotation and support after-hours activities when required
Provide technical guidance and mentorship to junior team members
Qualification
Required
6+ years of experience in IT infrastructure, systems engineering, or operations
Strong experience supporting enterprise-scale infrastructure environments
Hands-on experience with cloud platforms (Azure, AWS, or GCP)
Strong knowledge of Windows Server and Linux operating systems
Experience with virtualization technologies (VMware or equivalent)
Solid understanding of Active Directory and identity services
Experience with backup, restore, and disaster recovery technologies
Working knowledge of networking fundamentals (DNS, DHCP, VPNs, firewalls, routing, switching)
Strong troubleshooting skills across infrastructure layers
Ability to communicate effectively with both technical and non-technical stakeholders
Preferred
Cloud certifications (Azure, AWS, or GCP)
Experience supporting regulated or highly controlled environments
Exposure to infrastructure cost management, budgeting, or vendor coordination
Experience supporting infrastructure modernization or cloud transformation initiatives
Prior experience acting as a senior technical lead or escalation point
Company
McLaren Strategic Solutions (MSS)
McLaren Strategic Solutions (MSS) is the next generation technology services and digital transformation company.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sajan Pillai
Chairman and CEO
Anoj Pillai
Chief Technology Officer
Company data provided by crunchbase