McDonald's · 9 hours ago
Manager, Learning & Development
Chicago, IL, US, 60607
Full-time
Hybrid
Mid, Senior Level
$101K/yr - $127K/yrMcDonald's is one of the most recognized brands in the world, serving millions of customers daily. They are seeking a Field Learning Manager to develop and implement learning strategies that align with business goals and enhance the capabilities of their teams across the Field Office.
Restaurants
Responsibilities
Serve as the Leader of Learning at the Field Office; provide insight and expertise on the full spectrum of learning including needs analysis, adult learning theory, learning trends + best practices and learning analytics/measurement
A strategic partner & advisor to leadership, owner/operators, and a team of individuals across the enterprise organization
Partners and collaborates cross-functionally
Leads complex and multiple partner relationships
Devises an influence approach that favorably positions one's own agenda while addressing the shared goals of leaders
Presents logical rationale and recommendations in a manner that clearly links them to critical business priorities
Influences leaders at all levels, adjusts influence strategy based on partner’s perspectives, and builds trust during the influence process
Creates and drives a local learning strategy and plan that is aligned with the U.S. Business plan and the US Market learning strategy
A strategic partner, advisor and collaborator to peers, HR and Operator Teams to set and execute the overall People Strategy for the area priorities
Leads planning and deployment of specific enterprise initiatives ensuring integration and optimum use of learning resources
Shares accountability for business growth results within the Field Office and Learning and Development
Build awareness and adoption through communication strategies on learning initiatives to key partners
Works shoulder to shoulder with the Field Office Leadership and Business Unit People Teams to set direction and champion all elements of People priorities in the restaurants
Communicates and upholds National Training Standards and pre-requisites to deliver world-class training
Communicates expectations and measures the success and results of learning activities with key partners; leveraging a consultative approach to diagnosis and improve when needed
Provides thought leadership related to local learning priorities, practices, and resourcing to the Leadership Team to maximize the impact of development
Serves as a Subject Matter Expert on training standards, content, and practices
Builds capability of the Field Office staff by modeling and mentoring others on enterprise people development practices and standards
Leads the development of your team by setting direction, coaching, and providing targeted development experiences through the IDP process
Builds and maintains bench strength while participating in succession planning process and mentors high potential individuals to attain their career advancement goals
Accountable for integration of national and local plans in order to create consistency and reduce inefficiency; maintain local relevance of learning while leveraging national frameworks to avoid duplication of work
Balance training schedules for delivery with the team’s strategic priorities
Administers and controls the training G&A budget for your team
Qualification
Required
High School Diploma or equivalent required
Experience working in Learning & Development
Adult learning acumen and expertise
Experience leading teams
Preferred
BA/BS Degree strongly preferred
Significant learning experience, proven understanding and ability with current and emerging learning practices and trends
Strong business acumen
Ability to develop, coach and guide a team of learning professionals
Familiar with WebEx or other virtual delivery tool (video/voice/PowerPoint enabled)
Exceptional communication (verbal and written) and interpersonal skills
Flexibility and time management skills
Positive attitude and a willingness to learn; self-starter
Strong ability to influence others; able to build and drive a strong business case for people as a growth driver
Experienced in collaborating with cross-functional partners in a matrixed environment
Continuous improvement and growth mindset
Benefits
Health and welfare benefits
401(k) plan
Adoption assistance program
Educational assistance program
Flexible ways of working
Time off policies (including sick leave, parental leave, and vacation/PTO)
Company
McDonald's
McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries.
Founded in 1955
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Darryl Webb
Multi Unit Franchise Owner - President / CEO
Douglas Gehrig
CEO
Recent News
2025-10-07
The Motley Fool
2025-10-07
Company data provided by crunchbase