DRISHTICON Inc · 11 hours ago
Desktop Support Engineer
Phoenix, AZ
Contract
Onsite
New Grad, Entry LevelDRISHTICON Inc is seeking a Desktop Support Engineer to provide first level support for all end-users. The role involves troubleshooting and resolving hardware, software, and voice/data communication systems issues, as well as managing support tickets effectively.
ConsultingInformation TechnologyRetail
Responsibilities
Provide first level support for all end-users
Troubleshoot and resolve hardware, software and voice/data communication systems issues
Escalate calls when appropriate
Write concise, informative tickets
Follow up on all tickets in a timely manner and follow through to resolution
Qualification
Required
Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required
Excellent customer service, verbal and written communication skills are a must
The ability to multi-task, prioritize and work under pressure are required
Must be willing to work flexible hours when appropriate
Prior customer service, call center or help desk experience is required
Company
DRISHTICON Inc
Drishticon provides technology consulting & implementation services across retail, high tech and media industry.
Founded in 2006
51-200 employees
H1B Sponsorship
DRISHTICON Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (7)
2023 (4)
2022 (11)
2021 (25)
2020 (12)
Funding
Current Stage
Growth StageCompany data provided by crunchbase