NEOGOV · 18 hours ago
Housing Services Coordinator
East Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$29/hr - $29/hr
3+ years expNEOGOV is seeking a Housing Services Coordinator to support the Recovery Rehousing Navigator and manage various housing support services. The role involves coordinating referrals, overseeing staff, ensuring quality control, and providing supportive services to individuals in need of housing assistance.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide RRHM support in quality control to RRHN and conduct performance appraisals
Facilitate the usage of all assessment tools to determine vulnerability, assisting individuals with collecting documents necessary for housing, and providing linkage to ongoing supportive services
Complete reports and documentation as required by HYC RRH and program funders
Provide support in overseeing RRH Staff in screening, assessing, and problem-solving with individuals
Oversee process of Crisis Housing, Rapid/Recovery Rehousing and Problem-Solving Services and Financial Assistance Administration
Ensure that all individual members are prioritized with services to health, supportive service, and educational needs. Provide appropriate crisis intervention to in the form of support and/or problem solving as deemed necessary
Collaborate with co-located staff to oversee referrals that are being made
Establish and maintain effective working relationships with partner agencies, housing providers, and related resources
Monitor program data, documentation of services, and progress toward outcomes
Provide supportive services as needed to individuals that are enrolled in the program. Complete housing plans, refer to other homeless agencies, and conduct housing inspections
Manage client complaints and grievances submitted during program enrollment
Other duties as assigned
Qualification
Required
Three years of experience in social services required
Ability to communicate effectively both verbally and in writing
Ability to manage time effectively
Ability to accurately enter client data and progress notes in HMIS Homeless Management Information System and run program management reports
Proficient use of laptop computer and Microsoft Windows, Office software programs (Word, Excel, PowerPoint) and Homeless Management Information System (HMIS)
Creative problem-solving skills
Possess valid California driver's license and properly registered vehicle
Preferred
Knowledge of housing resources in Service Planning Area 8 preferred. Resources can include crisis housing and permanent housing throughout Los Angeles County
Knowledge of HUD guidelines and experience working with subsidized housing programs such as Section 8, Shelter Plus Care, Rapid/Recovery Re-Housing, and others
Current knowledge of best practice models, including Housing First, Mental Health Recovery, Harm Reduction, and Critical Time Intervention
Understanding of case management practices and ability to accurately and clearly document case notes
One year of supervisory experience preferred
Experience working with homeless individuals or families preferred
Bilingual: Desirable but not required
Benefits
Health
Dental
Vision
EAP(Employee Assistance Program)
403b
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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