M&T Bank · 2 days ago
Banking Services Operations Associate III - Consumer Payments & Maintenance
Millsboro, DE
Full-time
Hybrid
Entry, Mid Level
$18.68/hr - $31.14/hr
1+ years expM&T Bank is a leading financial institution, and they are seeking a Banking Services Operations Associate III to handle skilled clerical duties related to consumer payments and payoff processing. The role involves data entry, document validation, research tasks, and ensuring compliance with regulations while maintaining internal control standards.
Financial Services
Responsibilities
Complete routine data entry and system updates and validation for consumer payments and payoff processing, consumer and mortgage maintenance, consumer exception payment processing and dealer payoffs. Complete customer and account level maintenance on mortgage and consumer systems of record and related to consumer and mortgage maintenance, consumer exception payment processing and dealer payoffs
Complete standardized document review and validation as well as basic documentation preparation related to consumer and mortgage maintenance, consumer exception payment processing and dealer payoffs
Complete mid-complexity level research related to maintenance, processing and payoffs for these products
Complete entry-level reconciliations related to these activities
Complete routine or standardized exception processing for these products
May contact internal business partners, external customers and vendors as required to complete assigned responsibilities
Complete daily quality review and provide feedback for processing and tasks completed by the offshore team
Ensure activities comply with applicable laws and regulations
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Qualification
Required
Associate's degree, or in lieu of degree, a combined minimum of 2 years' higher education and/or work experience
Proven internal and external customer service experience
Proficiency with personal computers as well as pertinent spreadsheet and word processing software
Demonstrated verbal and written communication skills
Demonstrated problem-solving skills
Preferred
Minimum of 1 year's relevant experience
Company
M&T Bank
Great companies have an enduring sense of purpose.
10001+ employees
H1B Sponsorship
M&T Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (113)
2023 (84)
2022 (103)
2021 (42)
Funding
Current Stage
Late StageLeadership Team
René Jones
Chairman & Chief Executive Officer
Dan Saper
•Co-Founder/Co-Chairman of Welcome to M&T Bank Affinity Group, Western New York Chapter
Recent News
2025-10-07
2025-10-06
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