TEKsystems · 9 hours ago
Tier 2 Technical Support
Brownsburg, IN
Contract
Onsite
Entry Level
$25/hr - $35/hr
1+ years expTEKsystems is a leading provider of business and technology services. They are seeking a Tier 2 Technical Support professional responsible for hardware deployment, data migration, and troubleshooting various technical issues.
Information Technology
Responsibilities
Hardware Deployment: Imaging, configuring, and deploying new laptops, desktops, and mobile devices
Data Migration: Migrating user data, profiles, and settings from old hardware to new equipment
Peripheral Setup: Installing and configuring peripherals such as monitors, docking stations, printers, and scanners
Troubleshooting: Diagnosing and resolving hardware, software, and connectivity issues during the migration process
Asset Management: Updating hardware inventories, documenting equipment deployment, and ensuring old assets are returned for disposal or refurbishment
Site Support: Traveling to different office locations or job sites to perform on-site, in-person support
Qualification
Required
1+ years in an IT Field Technician, Service Desk, or similar role
Strong understanding of Windows 10/11, Active Directory, and PC hardware components
Experience with imaging software to push standard company loads to new computers
Ability to troubleshoot basic network connectivity (LAN/WAN)
Ability to handle physical requirements of the job, such as moving, lifting, and setting up equipment
Strong attention to detail, teamwork, and effective communication, as the role involves working with non-technical employees
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase