Lyft · 10 hours ago
Senior Backend Engineer, Associate Experience Platform
San Francisco County, CA
Full-time
Hybrid
Senior Level
$148K/yr - $185K/yr
5+ years expLyft is a company dedicated to creating an inclusive and diverse organization. They are seeking a Senior Backend Engineer for their Associate Experience team to build a next-generation platform for customer support, focusing on integrating AI capabilities and improving agent productivity.
AppsMobile AppsRide SharingSoftwareTaxi ServiceTransportation
Responsibilities
Design, develop, deploy, monitor, operate and maintain existing or new elements of our systems and infrastructure
Collaborate with engineers and partners in science & product to drive projects from inception, specification, execution, or to launch
Design and own the way real-time data is consumed, stored, and shared with the entirety of Lyft
Write well-crafted, well-tested, readable, maintainable code
Participate in code reviews to ensure code quality and distribute knowledge, including Open-Source projects
Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices
Qualification
Required
5+ years of software engineering industry experience
BS/MS or equivalent in Computer Engineering, Computer Science, or related field or relevant work experience
Experience in backend software development of large-scale distributed systems
Understanding of distributed systems concepts and principles (consistency and availability, liveness and safety, durability, reliability, fault-tolerance, consensus algorithms, etc)
Design, develop, deploy, monitor, operate and maintain existing or new elements of our systems and infrastructure
Collaborate with engineers and partners in science & product to drive projects from inception, specification, execution, or to launch
Design and own the way real-time data is consumed, stored, and shared with the entirety of Lyft
Write well-crafted, well-tested, readable, maintainable code
Participate in code reviews to ensure code quality and distribute knowledge, including Open-Source projects
Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices
Preferred
Passionate about improving customer service for the rideshare industry
Experience in Machine Learning or LLM post training
Experience working with contact center services, such as Amazon Connect
Benefits
Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Monthly Lyft credits and complimentary Lyft Pink membership
Company
Lyft
Lyft is a leading ride-hailing service offering car rentals, bike, and scooter-sharing through its mobile app for convenient transportation.
5001-10000 employees
H1B Sponsorship
Lyft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (100)
2023 (132)
2022 (287)
2021 (266)
2020 (281)
Funding
Current Stage
Public CompanyTotal Funding
$5.76BKey Investors
FidelityMagna InternationalCapitalG,Rakuten
2025-09-03Post Ipo Debt· $450M
2024-02-21Post Ipo Debt· $400M
2021-02-01Post Ipo Equity
Leadership Team
David Risher
Chief Executive Officer
Erin Brewer
Chief Financial Officer
Recent News
2026-02-06
2026-02-05
Business Wire
2026-02-02
Company data provided by crunchbase