Metropolitan Transportation Authority · 11 hours ago
Managed Print Services, Tech & Engineering Fellow (Summer)
New York, NY
Internship
Onsite
Intern
$21/hr - $21/hrThe Metropolitan Transportation Authority is seeking a Tech & Engineering Fellow for their Managed Print Services team. The role involves providing technical assistance and logistics coordination for printers and scanners, analyzing usage data, and supporting end-users with printer consumables.
Transportation/Trucking/Railroad
No H1B
Responsibilities
Analyze usage data in Excel and/or Power Bi
Collaborate with interdisciplinary teams to improve and maintain printer configuration data in Service Now and vendor portals
Understanding managed print services and responsible printing strategies within an enterprise
Reconcile printer configuration data in Service Now and vendor portals
Analyze printer usage reports and identify underutilized printers
Support end-users through logistical support for printer consumable orders
Identify opportunities for process and workflow improvements
Other related duties as assigned
Analyze device utilization reports to identify underutilized printers that can be redeployed to areas of higher need
Monitor accuracy of printer configuration data between Service Now and HP vendor portal through use of Excel spreadsheets and Power Bi dashboards and report discrepancies to manager and team
Logistical support for printer consumables and follow up with vendors & clients
Qualification
Required
Proficiency in Microsoft Office Suite is a must
The candidate should possess organizational, analytical and communication skills
The candidate should be able to work well under pressure and prioritize tasks effectively
The candidate should have a keen eye for detail and be able to work independently while being an active team player
Entry Level experience providing IT client/technical support
Matriculated in an undergraduate program in good standing with at least 2.5 GPA
All applicants must be authorized to work in the United States at the time of application
Students' transcript must be submitted
Preferred
Entry level experience with Power BI preferred but not required
Preferred Majors: Computer Information Systems, Computer Information Science, Computer Information Technology, Computer Science
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
Founded in 1834
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janno Lieber
Chair & CEO
Sam Tabikh, P.E.
Facilities Engineer and Projects CEO
Recent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
2025-10-04
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