Peraton · 3 hours ago
Cutover Support Specialist (Senior Field Technician - VCS)
Bethesda, MD
Full-time
Onsite
Senior Level, Lead/Staff
$112K/yr - $179K/yr
10+ years expPeraton is a next-generation national security company that delivers trusted solutions and technologies to protect the nation and allies. They are seeking a Senior Cutover Support Specialist to support the installation, transition, and sustainment of next-generation Voice Communication Switch systems, ensuring seamless transitions and minimal operational disruption.
Information TechnologyRobotics
No H1B
U.S. Citizen Only
Responsibilities
Lead and support site surveys, site preparation, and system installation activities
Execute and support VCS system cutovers from legacy voice platforms to next-generation systems
Perform decommissioning of legacy voice communication systems
Conduct independent system testing and validation to confirm: Power installation compliance, Cabling integrity and standards adherence, Equipment and site specification alignment
Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure
Use diagnostic tools to identify and resolve voice, network, and hardware faults
Support preventive maintenance and system health checks
Provide on-site customer support and end-user orientation/training as needed
Maintain accurate technical documentation, service reports, and cutover records
Ensure compliance with safety protocols, site security, and operational standards
Coordinate closely with engineers, program teams, and other field technicians during deployment activities
Qualification
Required
Minimum of 12 years with BS/BA; Minimum of 10 years with MS/MA; Minimum of 7 years with Ph.D., 16 years in lieu of degree
The candidate will need to be able to obtain a public trust clearance
Hands-on experience with Voice Communication Switch (VCS) systems or similar mission-critical voice platforms
Experience supporting system cutovers, migrations, or technology refresh efforts
Knowledge of telecommunications infrastructure
Knowledge of VoIP technologies
Knowledge of cabling standards and power validation
Knowledge of networked voice systems
Strong troubleshooting and root-cause diagnostic skills
Experience using test equipment and diagnostic tools in field environments
Familiarity with operational environments where uptime and reliability are critical
Excellent technical problem-solving ability
Strong customer service and communication skills
Ability to work independently in remote field locations
Strong documentation and reporting discipline
High attention to detail and adherence to procedures
Effective time management and ability to meet deployment timelines
Team-oriented mindset with ability to collaborate across technical disciplines
Field-based role supporting operational and technical sites
Extensive travel (up to 95%)
Work may occur in active operational environments requiring strict adherence to procedures and standards
Benefits
Medical
Dental
Vision
Life
Health savings account
Short/long term disability
EAP
Parental leave
401(k)
Paid time off (PTO) for vacation
Company paid holidays
Company
Peraton
Peraton Fearlessly solving the toughest national security challenges.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Thomas Terjesen
Chief Information Officer
Recent News
Washington Technology
2026-01-22
2025-09-25
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