Players Edge Services · 12 hours ago
Director of Human Resources (Stockton Area)
Stockton, CA 95210
Full-time
Onsite
Senior Level, Lead/Staff
$150K/yr - $170K/yr
10+ years expPlayers Edge Services is a Third-Party Provider of Propositional Player Services in California's gaming landscape. The Director of Human Resources will oversee all People Operations, focusing on employee relations, recruitment, compensation, benefits enrollment, and compliance with gaming regulations.
CasinoCustomer ServiceGaming
Responsibilities
Navigate the unique Bay Area / Sacramento / Central Valley labor market, providing counsel on California-specific issues (e.g., PAGA, Wage & Hour, and Meal/Rest Break compliance). Travel required
Establish credibility throughout the organization with management and the employees in order to be an effective listener and problem solver of people issues
Enhance and/or develop, implement and enforce human resources policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation. In particular, manage necessary reports for critical analyses of the HR function and the people resources of the corporation
Lead investigations into workplace grievances, harassment claims, or internal ethics violations
Provide technical advice and knowledge to others within the human resources discipline
Help manage relationships with our client casinos and card rooms with respect to any Human Resource issues and interactions with client staff
Develop a robust pipeline for specialized roles such as Gaming Associates (Players), help train and improve supervisory staff, and promote skill development
Implement retention strategies to combat the high turnover typical of the hospitality and gaming sectors
Conduct annual salary surveys to ensure regional competitiveness
Oversee the administration of health benefits, 401(k) programs, and workers' compensation claims
Manage the end-to-end processing of Work Permits and Key Employee Licenses for all staff
Ensure 100% compliance with the Gambling Control Act and Bureau of Gambling Control (BGC) reporting requirements for licensees
Maintain "suitability" standards during the hiring process, including rigorous background checks
Qualification
Required
Education: Bachelor's degree in HR, Business, or a related field (Master's or SHRM-SCP/SPHR preferred)
Experience: 10+ years of HR experience, with at least 5 years in a leadership role within the Gaming, Hospitality, or Retail industries
Legal Knowledge: Expert-level understanding of California Labor Code and Federal employment laws
Regulatory Acumen: Ability to interface with the BGC and CGCC during audits or investigations of licensees as needed
Operational Agility: Comfort working in a 24/7 environment where weekend and evening availability may be required for critical issues
Discretion: Proven ability to handle sensitive information with extreme confidentiality
Experience using Paycom
Benefits
Comprehensive medical/dental/vision
401(k) matching
Paid time off
Company
Players Edge Services
Players Edge offers third-party proposition player services for casino table games.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Shindle
Principal
Patrick Tierney
Founder and President
Company data provided by crunchbase