TEKsystems · 13 hours ago
Helpdesk Support Specialist
Lansing, MI
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Helpdesk Support Specialist to support incoming calls ensuring users have a seamless integration experience. The role involves training to understand processes and technologies to assist users effectively.
Information Technology
Responsibilities
Supporting incoming calls to ensure users are having a seamless integration experience
Following a script and learning new technologies
Qualification
Required
Help desk
Service desk
Windows
Office 365
Ticketing system
Customer service
Phone support
Customer Service Experience
Ability to follow a script and learn new technologies
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase