Murray Osorio PLLC · 10 hours ago
Contract Specialist
Murray Osorio PLLC is a fast-growing immigration law firm dedicated to making a positive impact on people’s lives. They are seeking a detail-oriented Contracts Specialist to manage contract presentations, support client onboarding, and ensure accurate execution of contracts within a dynamic law firm environment.
Responsibilities
Present Contracts to Clients: Deliver clear, confident presentations in person or remotely, ensuring clients fully understand contract scope, terms, and obligations
Respond to Client Inquiries: Address questions via email, phone, or live meetings; provide accurate, timely answers on all contract-related matters
Follow-Up on Pending Contracts: Proactively reach out to clients who have not signed contracts to drive timely closures while maintaining a professional, service-oriented tone
Collect and Record Payments: Handle down payments upon contract execution, ensuring all financial details are accurately documented and shared with the finance team
Collaborate with Attorneys and Internal Teams: Work closely with consulting attorneys, partners, and cross-functional teams (Finance, Operations, Legal Support, Client Relations) to understand contract context and tailor communications accordingly
Support Attorneys’ Requests: Respond promptly and accurately to attorney inquiries, ensuring contract details align with firm policies and client expectations
Maintain Meticulous Documentation: Record all client communications, follow-ups, and contract updates consistently within the firm’s system
Monitor Contracts and Retention Reports: Track outstanding actions, follow-up needs, and identify opportunities for process improvement
Seek Guidance and Demonstrate Accountability: Consult with the manager when clarification or escalation is needed, showing sound judgment and responsibility
Continuous Learning and Adaptation: Develop knowledge of legal terminology, processes, and client expectations to enhance performance and support the firm’s objectives
Qualification
Required
Must be fluent in Spanish (reading, writing, speaking)
High School Diploma/GED
Able to work in a fast-paced environment
Able to handle a high volume of work independently and in teams
Be detail-oriented and highly organized
Able to multitask
Excellent customer service skills
Proficiency with the Microsoft Office Suite
Preferred
Salesforce experience
Experience working in an office
Data Analysis
+2 years of Customer Service Experience
Bachelor's degree in administration
Benefits
Medical, dental, and vision insurance
401(k) with employer match
Paid Time Off and Holidays
Paid Parental Leave (available after one year of service)
On-site parking is available for employee convenience
Company
Murray Osorio PLLC
At Murray Osorio PLLC, our mission as a national full-service immigration law firm is to provide superior legal services across the breadth of immigration law throughout the United States.