Valon · 20 hours ago
Business Operations Associate
New York
Full-time
Onsite
Entry, Mid Level
$119K/yr - $161K/yr
2+ years expValon is transforming mortgage servicing and consumer direct lending with a technology-first approach. The Business Operations Associate will work closely with various teams to drive operational excellence and scale the business, using analytical skills to tackle complex business problems and improve processes.
Financial ServicesFinTechReal Estate
Responsibilities
Build business operations for the core Servicing team in collaboration with Product, Engineering, Legal and Compliance, and Servicing Operations teams
Leverage qualitative and quantitative data to continuously improve existing products and processes for operations stakeholders
Identify and assess the viability of new business opportunities and other strategic initiatives
Research business requirements for new processes and translate them into mature standard operating procedures
Work with the Client Experience, Servicing Operations, Compliance, and Quality Management teams to ensure operational excellence and efficiency
Learn new concepts and technologies quickly and apply them to complex challenges
Cultivate a deep understanding of the mortgage servicing industry
Qualification
Required
2-4 years experience working in investment banking, consulting, investing, or business operations role
Extremely self-motivated and results-oriented — is organized, proactive in finding solutions, and has a strong drive to complete projects
Strong project management skills with an ability to prioritize, communicate progress, and deliver results while managing multiple projects
Strong verbal and written communication skills, with experience in effective stakeholder management
Able to remain calm under pressure, and can excel under time-sensitive deadlines while maintaining a positive attitude
Embraces opportunities for growth, and is competent in working both independently and as part of a high-velocity team
Strong ability to reason with and draw insights from data
Experience with SQL and fluency in Excel/Google Sheets required
Prior experience working collaboratively with product managers, engineers, and operations to develop new products or complex processes
Preferred
Experience in the financial or financial technology sector, particularly mortgage origination, mortgage servicing, or in the real estate industry, is a plus
Other programming experience, particularly Python, is a plus
Benefits
Comprehensive medical, dental, and vision benefits
Pre-tax deductions for public transportation, ride-share services, and parking expenses
Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Quarterly budgets for team and company outings. Use it for team swag, cooking classes, team dinners, and beyond!
Flexible paid time off, sick days, and 11 company holidays
12 weeks off for both birthing and non-birthing parents - fully paid
Company
Valon
Valon is building the AI-native operating system for regulated finance.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$197.1MKey Investors
WestCapAndreessen Horowitz
2024-10-23Series C· $100M
2021-11-03Series B· $43.9M
2021-02-02Series A· $50M
Leadership Team
Andrew Wang
CEO/Co-founder
Jonathan Hsu
Co-Founder
Recent News
Crowdfund Insider
2026-02-06
2026-02-03
Company data provided by crunchbase