Thales Cybersecurity Products · 10 hours ago
Operations Manager
Salt Lake City
Full-time
Hybrid
Senior Level, Lead/Staff
$119K/yr - $204K/yr
8+ years expThales USA is a leader in cybersecurity products, focusing on delivering operational advantages for defense and armed forces customers. They are seeking an Operations Manager to lead enterprise-level operational excellence, diagnose complex challenges, and guide large-scale transformation initiatives through data-driven solutions and performance frameworks.
Cloud SecurityInformation TechnologyNetwork SecuritySoftware
No H1B
U.S. Citizen Only
Responsibilities
Diagnose and architect enterprise-wide operational improvements by evaluating complex business processes, systems, and performance models to identify systemic inefficiencies, scalability risks, and opportunities for sustained value creation
Develop and govern strategic business cases for transformation initiatives, including total cost of ownership, ROI, risk assessment, and value realization models, to support executive decision-making and investment prioritization
Lead the end-to-end design and orchestration of large-scale, enterprise-wide process and system transformations, establishing target-state operating models, standards, and implementation roadmaps aligned with organizational strategy, while ensuring enterprise compliance and operational integrity through integration of regulatory requirements, internal controls, and risk considerations
Define and validate business requirements at an enterprise level by facilitating executive and cross-functional stakeholder engagements, synthesizing qualitative and quantitative inputs into clear, scalable solutions, and serving as a strategic integrator across functions to align priorities, resolve trade-offs, and ensure cohesive delivery of complex initiatives
Establish and leverage advanced analytics, KPIs, and performance frameworks to provide executive-level insights, monitor operational health, measure the effectiveness and sustainability of improvement initiatives, and continuously evaluate post-implementation outcomes to ensure benefits realization, adoption, and refinement
Provide oversight and governance of major program and project portfolios, including prioritization, resource planning, financial stewardship, and risk management; translate complex data and operational insights into executive-ready communications; lead organizational change through influence and thought leadership; embed a culture of continuous improvement through best practices and coaching; and assess emerging technologies and trends to enhance operational maturity and long-term competitiveness
Qualification
Required
Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field required; advanced degree (Master's or equivalent) preferred
Extensive experience (typically 8+ years) in operations, business transformation, enterprise process improvement, or systems optimization roles, with demonstrated progression in scope, complexity, and influence
Advanced proficiency in data analytics, reporting, and decision-support tools, including Excel, SQL, business intelligence platforms, and performance dashboards, with the ability to translate data into executive-level insights
Expert-level understanding of business process architecture, operating models, value streams, and enterprise business systems (e.g., ERP, CRM, workflow or automation platforms), including system integration, optimization, governance considerations, and the ability to design target-state processes that scale across functions and geographies
Strong command of continuous improvement and transformation methodologies (e.g., Lean, Six Sigma, Kaizen, Agile), with a proven track record leading complex, cross-functional initiatives from concept through value realization, including requirements definition, solution validation, implementation oversight, and performance measurement
Highly developed analytical, critical-thinking, and problem-solving capabilities, with exceptional communication skills and executive presence; demonstrated ability to influence senior leaders, operate across organizational boundaries, build trusted partnerships, drive alignment without direct authority, and act as a recognized change agent delivering sustainable operational improvements
US - CUI Regulatory Compliance Requirement – Must be a US Person as defined in applicable law
Preferred
advanced degree (Master's or equivalent) preferred
Benefits
Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
Company paid holidays and Paid Time Off
Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program
Company
Thales Cybersecurity Products
Thales is a global leader in cybersecurity, helping the most trusted organizations in the world protect their most critical applications, data, and identities anywhere at scale.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Innovation for Defence Excellence and Security
2025-07-22Grant· $1M
2022-07-29Acquired
Leadership Team
Dave Jordan
Global Partner Programs and Strategy
Rick Robinson, MBA, CISSP, ISSAP
Cryptography Specialist and Technical Liaison - GSI Partner Sales
Recent News
Digital News Asia
2026-02-05
HongKong Business
2026-02-05
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