GSK · 5 hours ago
Content Systems Analyst, Content Capabilities
Durham Blackwell Street
Full-time
Onsite
Mid LevelGSK is a global biopharma company focused on uniting science, technology, and talent to improve health. The Content Systems Analyst will design technical specifications for content systems, analyze AI tools, and support the Content Capabilities team in improving processes and efficiencies.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Provide training and support to Content Lab users
Develop and maintain user workflow guides and documentation to drive Promotional Review efficiency and effectiveness
Inform and guide Content Capabilities team members of the current Content Lab functionality and upcoming changes
Identify and implement process improvements to enhance Promotional Review efficiency and effectiveness
Collaborate with stakeholders to gather requirements and develop solutions
Analyze requested enhancements and provide recommendations
Manage enhancements in JIRA (i.e., develop and approve user stories and acceptance criteria; document test results; provide final signoff) and lead user acceptance testing for new enhancements
Analyze Content Lab data to identify Promotional Review trends and insights
Develop, run, analyze, and share Content Lab reports for use by SITO/marketing colleagues to optimize reporting capabilities
Work with IT and other departments to integrate the Content Lab with other systems and tools
Monitor data consistency and integrity across integrated systems
Align AI improvements with Content Lab functionality to enhance overall system integrity
Ensure that content management workflow and metadata practices comply with relevant policies and regulations and align to global Content Lab requirements
Manage projects related to Content Lab upgrades, migrations, or implementations
Coordinate with vendors, developers, and other stakeholders, as needed
Lead Content Lab Core Team Meeting with US Core Team to deliver Veeva changes and updates across the Promotional Review community
Work closely with Content Delivery Managers/Specialists, Content Quality Specialists, LMR, Content Owners, and other stakeholders to understand their needs and insights and provide solutions
Facilitate communication between technical and non-technical teams
Qualification
Required
Bachelor's Degree
Strong knowledge of and experience with the US Promotional Review Process and Content Lab Platform
Advanced Excel skills
Experience with User Acceptance Testing
Preferred
Results-oriented and self-starter who can drive accountability within matrix team
Demonstrated ability to solve complex problems and deliver significant process improvements
Demonstrated effective written and verbal communication skills
Flexible Thinking and ability to innovate
Company
GSK
We are uniting science, technology and talent to get ahead of disease together. Our community guidelines: https://gsk.to/socialmedia
Founded in 1929
10001+ employees
H1B Sponsorship
GSK has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (45)
2024 (56)
2023 (54)
2022 (53)
2021 (54)
2020 (72)
Funding
Current Stage
Public CompanyTotal Funding
$25.51MKey Investors
CARB-X
2021-03-02Grant· $18M
2020-09-23Grant· $7.51M
1978-01-13IPO
Leadership Team
Julie Brown
CFO
Mike Elmore
SVP & Chief Information Security Officer, GSK
Recent News
Markets | Mail Online
2026-02-05
2026-02-03
Company data provided by crunchbase