Americold Logistics, LLC. · 2 days ago
Supervisor, Office
Leesport, PA
Full-time
Onsite
Mid Level
3+ years expAmericold Logistics, LLC. is a global leader in temperature-controlled logistics, dedicated to helping customers feed the world. The Office Supervisor will supervise employees and coordinate day-to-day activities, ensuring adherence to company policies and service standards while addressing escalated inquiries and processing orders and complaints.
LogisticsRetail TechnologySupply Chain ManagementTransportationWarehousing
Responsibilities
Supervise employees and coordinate the day to day activities of a department or small facility
Implement corporate and departmental policies, procedures, and service standards in conjunction with management
Communicate work procedures and company policies to staff
Maintain records pertaining to inventory, personnel, orders, supplies, and machine maintenance
Make recommendations to management concerning such issues as staffing decisions and procedural changes
Monitor inventory levels and requisition or purchase supplies as needed
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff
Resolve customer complaints and answer customers' questions regarding policies and procedures
Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results
Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures
Qualification
Required
HS diploma or equivalent
3+ years of related experience
Must have very strong customer service orientation with high sense of urgency in meeting objectives and deadlines
Ability to use Company Software, Microsoft Office Suite, Desktop computers and Photocopiers
Requires the ability to sit for long periods of time, with frequent interruptions
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
Requires manual dexterity with normal hand and finger movements for typical office work
Talking, hearing, and seeing are important elements of completing assigned tasks
May require travel by automobile and airplane up for business
May require a visit facility operations in temperatures at or below freezing
May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
Requires the use of various electronic tools
Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Benefits
Medical/dental/vision insurance
STD/LTD coverage
401(k) with Company match
FSA
Life insurance
EAP
Paid time off
Company
Americold Logistics, LLC.
Americold is a global leader in temperature-controlled logistics and real estate, with a more than 120-year legacy of innovation and reliability.
10001+ employees
H1B Sponsorship
Americold Logistics, LLC. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (32)
2023 (33)
2022 (29)
2021 (7)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
unknown2022-08-26Acquired
Leadership Team
Robert Chambers
Chief Executive Officer
Jay Harron
Executive Vice President and Chief Investment Officer
Recent News
GlobeNewswire
2025-12-24
2025-12-24
Company data provided by crunchbase