EPIC SYSTEMS INC · 5 hours ago
ServiceNow System Administrator with an Active Secret clearance
Herndon, VA
Contract
Onsite
Senior Level
6+ years expEPIC SYSTEMS INC is supporting a customer contract delivering technical support to customer management. The ServiceNow System Administrator maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for incidents, and contributing to software releases.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Manages and resolves incidents against ServiceNow applications
Performs routine maintenance to include performance monitoring and error identification/ remediation
Manages Update Set creation and migration
Schedules and verifies instance clones
Participates ServiceNow upgrade planning and execution
Manages Instance Security, User/Group Access/Access Control Lists
Contributes to ServiceNow releases
Adheres to internal standards, policies, and procedures
Performs other duties as assigned
Qualification
Required
Candidate must have an Active Secret clearance and must be able to obtain a TS/SCI clearance
Must be able to obtain DHS Suitability
Minimum 6+ Years' systems administration experience
Minimum 2+ Years' experience with ServiceNow Implementations
Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support
BS Computer Science, Computer Engineering, Computer Information Systems, OR Computer Systems Engineering. Two years of related work experience may be substituted for each year of degree level education
Preferred
Experience supporting Intelligence, DoD, or DHS Customers
Experience with process development and deployment
AngularJS
Experience in JavaScript or related application development
Experience with ServiceNow Development APIs
Web Service Integration (API Web Services) experience
LDAP Integration experience
Single Sign-on configuration and administration
SQL Experience
Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC
ServiceNow Implementation Specialist Certified
ServiceNow System Administration
ServiceNow Certified System Administrator
ITIL Foundation v4 Certified or willing to complete one year from hire
DODI 8570.1-M Compliance at IAT Level I
Company
EPIC SYSTEMS INC
We exist to turn data into decisive action.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Krishna Marreddy
Chief Technology Officer
Company data provided by crunchbase