Google · 1 day ago
Logistics Operations Manager, Data Center
Amarillo, TX, USA
Full-time
Onsite
Mid, Senior Level
$132K/yr - $194K/yr
7+ years expGoogle is a company that builds products to create opportunities for everyone. The Logistics Operations Manager is responsible for overseeing and optimizing logistics processes related to customer orders, acting as the primary contact for customer inquiries and ensuring efficient delivery while maintaining high levels of satisfaction.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Manage the complete order fulfillment cycle from order receipt to final delivery, ensuring accuracy and adherence to customer requirements and delivery schedules
Serve as the primary logistics contact for customers, proactively communicating order status, shipment tracking, potential delays, and resolving any logistics-related issues promptly and professionally
Investigate and resolve customer logistics complaints, discrepancies, and delivery exceptions, implementing corrective actions to prevent recurrence
Track and analyze logistics Key Performance Indicators (KPIs) such as on-time delivery, order accuracy, transportation costs, and customer satisfaction. Generate regular reports and identify areas for improvement
Ensure accurate maintenance of logistics documentation, including shipping documents, invoices, and delivery confirmations, while adhering to relevant regulations and company policies. Leverage logistics software and systems to manage and track shipments, analyze data, and improve communication
Qualification
Required
Bachelor's degree or equivalent practical experience
7 years of experience analyzing data and generating business insights
7 years of experience developing operational process solutions, and working with cross-functional teams to drive these changes
5 years of experience with logistics principles, transportation modes, warehousing operations, and international shipping
5 years of experience in logistics, supply chain, or customer service roles, with a focus on customer-facing logistics
Preferred
MBA or Master's degree in a related field
Certification in Council of Supply Chain Management Professionals (CSCMP) and in Analytics and Operations Six Sigma
7 years of experience using data analysis to drive decision making and with building relationships with stakeholders or clients
Experience in data center equipment environments or computer component manufacturing
Knowledge of SQL or other relevant operations coursework
Excellent problem-solving skills with the ability to apply structured thinking and logic to your work and provide solutions to challenges
Benefits
Bonus
Equity
Benefits
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
10001+ employees
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Kleiner Perkins,Sequoia CapitalAndy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Leadership Team
Sundar Pichai
CEO
Thomas Kurian
CEO - Google Cloud
Recent News
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2026-01-24
Company data provided by crunchbase