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SAIC · 12 hours ago

TOC/EOC Technician

Ashburn, VA

Full-time

Onsite

Mid, Senior Level

3+ years exp

SAIC is seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on a large high visibility IT program, supporting incident and change management activities.

Information TechnologySecurityService IndustrySoftware

Work & Life Balance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Use Enterprise Monitoring tools to identify and escalate data center infrastructure incidents through multiple communications mechanisms

This position supports evenings and weekends as needed

Qualification

Incident management toolsFaultPerformance monitoringData Center technologiesCommunication skillsProblem-solving skills

Required

Must be a U.S. Citizen with the ability to obtain and maintain a DHS Public Trust security clearance

Bachelor of Science degree and 3-10 years of experience. B.S. can be substituted with an additional 4 years of related experience

3 years of experience supporting incident, problem, and change management activities for a large government agency

2 years of experience working on high visibility or mission critical aspects of a given program and performing all functional duties independently

3 years of experience using the following or similar tools Fault and Performance monitoring and reporting tools such as IBM Netcool Omnibus, AppDynamics, HP Operations Manager

3 years of experience using incident management tools such as BMC Remedy

3 years of operational experience within a large-scale, complex Manager of Manager (MoM) type monitoring environment

3 years of experience with supporting one or more of the following Data Center technologies Java App Servers, VMWare, Oracle, Unix/Linux, or IBM technologies like MQ, AIX, DB2/UDB

Strong communication and problem-solving skills

Company

SAIC

Glassdoor4.1

SAIC specializes in IT, enterprise IT, engineering, and professional services.

Founded in 1969

Reston, Virginia, USA

10001+ employees

http://www.saic.com

Funding

Current Stage

Public Company

Total Funding

$522.13M

Key Investors

U.S. Geothermal

2025-09-22Post Ipo Debt· $500M

2010-09-13Post Ipo Equity· $22M

2006-10-13IPO

Leadership Team

Robert Fecteau

IT Advisor to CEO

Prabu Natarajan

Chief Financial Officer

Recent News

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2025-12-05

Company data provided by crunchbase