NAVWAR · 1 day ago
DESK CLERK NF2 (FLEX) FIVE PALMS
Kaneohe, HI
Full-time
Onsite
Entry Level
1+ years expMarine Corps Community Services (MCCS) is looking for the best and brightest to join their team. The Desk Clerk NF2 will perform a full range of administrative practices related to hotel or housing facilities, ensuring accurate processing of hotel operations accounting and providing world-class customer service.
GovernmentNon Profit
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Performs the full range of administrative practices related to rental and inspection of hotel or housing facilities
Accepts reservations, registers guests, assigns rooms, issues keys, calculates and posts all charges to guests' account, presents statement, collects payments, maintains records, manually and/or on a Personal Computer
May perform room inspections and prepare deficiency reports
Receives customer complaints and requests
Prepare reports concerning reservations
May coordinate handling and movement of furniture and supplies between rooms
Maintains records of inventory of supplies and property
Incumbents must be able to work autonomously and independently while performing the following task, auditing, balancing, posting, annotating, and reporting guest services transactions using an automated system
Ensure reports for management are complete and ready before the end of the work shift
Prepares and highlights necessary reports concerning reservations and high balances
Will be responsible for a full range of services, with a key responsibility being to ensure hotel operations accounting is correctly processed and accurately recorded during day and overnight shifts
Will answer telephone or operate telephone system
Relays messages to guests
Receives, sorts, and distributes mail
Advises manager of any maintenance or guest problems
Calls emergency maintenance if warranted
May answer questions about location of activities and tourist attractions in the immediate area
Provides World Class Customer Service with an emphasis on courtesy
Assists customers and communicates positively in a friendly manner
Takes action to solve problems quickly
Alerts the higher-level supervisor, or proper point of contact for help when problems arise
Adheres to safety regulations and standards
Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor
Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment
Performs other related duties as assigned
Qualification
Required
Minimum one year of experience performing the full range of administrative practices related to rental and inspection of hotel or housing facilities
Skill to process customer complaints, prepare reports, and control inventory of furniture, household supplies and equipment
Knowledge to provide general assistance to other facility personnel and perform a range of services such as: accept reservations, register guests, assign rooms, issue keys, calculate and post charges to guests' account, present statements, collect payments, and maintain records, manually and/or on a Personal Computer
Knowledge of basic cash handling techniques
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
NAVWAR
NAVWAR's mission is to identify, develop, deliver and sustain information warfare capabilities and services that enable naval, joint, coalition and other national missions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alex Phipps
Deputy Chief Technology Officer
Malcolm Potts
Chief Of Staff and Chief Operating Officer, Fleet Readiness Directorate
Recent News
SlashGear.com
2025-04-24
2023-04-08
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