CommonSpirit Health · 2 days ago
Sr IT End User Services Specialist
Redding, CA
Full-time
Onsite
Mid, Senior Level
$34/hr - $50.58/hr
4+ years expCommonSpirit Health is one of the nation’s largest nonprofit Catholic healthcare organizations, dedicated to building a healthier future for all through its integrated health services. The IT End User Services Specialist will provide technical support to staff, ensuring the smooth operation of hardware, software, and IT services, while leading a team to resolve complex issues and enhance end-user satisfaction.
Health CareMedicalNon Profit
Responsibilities
Provides desktop hardware support expertise and direction in the implementation of highly complex / enterprise wide cross functional programs or projects. May lead team to resolution of highly complex problems
Leads the team in troubleshooting of highly complex hardware, software and system problems
Works or coordinates on multiple projects, engaged in enterprise wide projects as a team member, sometimes a team leader. Acts a subject matter expert for multiple areas
Responsible for working with and leading the business and other IT areas in the support, maintenance and deployment of desktop hardware as well as information support processes
Oversees the EUS team to ensure customer and production support needs are achieved. Diagnoses and resolves highly complex issues and provides guidance to other team members. Leads team in problem resolution activities. Works with leadership to develop strategies for problem reporting and resolution to be used by both the customer and team
Responds to customer requests of high complexity, typically requiring high-level customer service to facility administration and/or VIPs. Interacts with customers and business stakeholders in a courteous and professional manner. Generates activity and status reports. Oversees the request fulfillment functions of the team
Qualification
Required
Associates degree or Technical Institute degree
4-6 years relevant experience in service industry
Preferred
Healthcare experience
Company
CommonSpirit Health
Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.
10001+ employees
H1B Sponsorship
CommonSpirit Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (5)
Funding
Current Stage
Late StageLeadership Team
Wright Lassiter
Chief Executive Officer
Christine Brocato
System VP, Strategic Innovation
Recent News
2026-02-02
2026-01-20
Company data provided by crunchbase