Tennessee Board of Regents (TBR) · 4 hours ago
Computer Technician Coordinator
Nashville, TN
Full-time
Onsite
Mid Level
$49K/yr - $61K/yr
4+ years expThe Tennessee Board of Regents (TBR) is seeking a Computer Technician Coordinator to support the Technology Services Department. This role involves supervising a team of computer technicians, coordinating complex computer maintenance, and ensuring effective troubleshooting and repair of computer systems across multiple campuses.
Higher Education
Responsibilities
Independently assign and review work of computer technicians who perform complex troubleshooting, repair, maintenance, installation and testing activities, such as designing and fabricating specialized interfaces and communication links
In consultation with department leaders, plan and oversee complex installation projects
Develop and implement preventative maintenance programs
Research and advise department leaders on the acquisition of new computing equipment
Serve as a back-up computer technician as needed
Assist the department’s service desk with troubleshooting issues in the field
Supervises computer technicians on the College’s extended campuses, including providing training and guidance and setting appropriate goals and expectations for optimal job performance
Ensure all projects are properly recorded and documented in the service desk system
Maintain an inventory of critical parts and supplies for computer preventative and remedial maintenance
Assist with the obtaining quotes for and the ordering of hardware and software products
Conduct and maintain an asset management system of computer equipment, software and associated peripherals for assigned areas
Lead problem-solving efforts with internal offices/colleagues and external vendors regarding equipment, technology and processes as needed
Provide responsive and transparent support to campus partners, ensuring the department delivers excellent customer service
Stay current with audio visual equipment and technologies utilized by the campus community
Qualification
Required
Associate's degree
Four (4) years' experience in repair, maintenance, troubleshooting and installation of computer hardware and software
Preferred
Experience working in a customer service-oriented environment
Experience with media and AV services
Company
Tennessee Board of Regents (TBR)
TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Diane Bonner, CAP
Administrative Professional to the CIO
Jon Calisi
Deputy Chief Information Officer
Recent News
Seattle TechFlash
2025-03-28
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