Selector · 13 hours ago
Product Manager – AIOps (Network, Infrastructure & Cloud Observability)
Santa Clara, California, United States
Full-time
Onsite
Senior Level, Lead/Staff
$180K/yr - $220K/yr
10+ years expSelector is building an operational intelligence platform for digital infrastructure, and they are seeking a Product Manager to create an AIOps solution for detecting and remediating operational issues in complex network, infrastructure, and cloud deployments. The role involves collaborating with various teams to translate operational pain points into enterprise-class product capabilities.
AnalyticsArtificial Intelligence (AI)Data VisualizationInfrastructureMachine LearningSoftware
Responsibilities
Engage directly with various teams in key enterprise customers - engineering, NOC, SREs, and IT operations teams - to deeply understand workflows, pain points, and success metrics for networks the customers operate
Drive the product roadmap to solve for operational pain points customers face. Emphasis is on making sure that Selector solution becomes part of day-to-day operational procedures for customers
Define differentiated product capabilities and solutions to eliminate high-impact operational problems in cloud, infrastructure and network environments across customer base
Prioritize competing enhancement requirements and drive balance between different specific customer needs, Selector business growth goals, and broader AI/ML trends to stay at the cutting edge of the AI/ML adoption in our chosen market segment
Analyze competitive products (LogicMonitor, Datadog, Dynatrace, etc.) to identify gaps, strengths, and opportunities for differentiation
Partner with sales and customer success to support solution positioning, demos, and proof-of-value engagements
Write clear, precise product requirements (PRDs), documents, with a strong focus on ingesting specific customer data and delivering operational outcomes based on available data. These specific outcomes / success metrics for AIOps features include benefits such as alert reduction, noise reduction, MTTR improvement, alert fidelity, automation effectiveness
Collaborate closely with engineering, data science, solutions and CSM teams to deliver features to meet /exceed customer expectations
Ensure AI-driven features are explainable, trustworthy, and aligned with how operators make decisions under pressure
Partner with marketing on messaging, positioning, and launch of new features
Enable internal teams with product documentation, training material, competitive narratives, and customer-facing artifacts
Support strategic accounts and lighthouse customers where product depth and credibility matter
Qualification
Required
10+ years of product management experience in infrastructure monitoring, observability, APM, or IT operations software
Prior experience at or deep familiarity with platforms such as Solarwinds, LogicMonitor, Datadog, Dynatrace, New Relic, AppDynamics, or similar
Strong understanding of infrastructure and network domains, including: Routing protocols/ Switching (CCIE, JNCIE exposure), Cloud (AWS, Azure, GCP), Virtualization and containers (VMs, Kubernetes), Network telemetry (SNMP, flow data, metrics, logs, traces), Hybrid and distributed system architectures
Proven ability to work w/ engineering on complex, data-intensive products
Experience with AIOps concepts such as event correlation, topology modeling, RCA, or predictive analytics
Exposure to network operations, NOC workflows, SRE practices, or large-scale enterprise environments
Familiarity with APIs, telemetry pipelines, and large-scale data platforms
Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly to both technical and non-technical stakeholders
Preferred
Experience with application performance monitoring (APM) is highly desirable but not mandatory
Benefits
Discretionary PTO policy
Health insurance
401k
The opportunity for a bonus
Company
Selector
Selector is a software company that provides an AIOps platform for operational intelligence.
51-200 employees
H1B Sponsorship
Selector has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (5)
2023 (8)
2022 (4)
Funding
Current Stage
Growth StageTotal Funding
$66MKey Investors
Ansa CapitalAtlantic Bridge,SineWave Ventures,Two Bear CapitalAtlantic Bridge
2024-11-19Series B· $33M
2022-03-15Series A· $28M
2020-04-01Seed· $5M
Leadership Team
Kannan Kothandaraman
Co-Founder & CEO
N
Nitin Kumar
Co-Founder & CTO
Recent News
2026-01-22
2025-12-09
Company data provided by crunchbase