Mosaic North America · 5 hours ago
Project Field Service Specialist
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$71K/yr - $71K/yrMosaic North America is a leading integrated marketing agency providing technology and analytics to support world-class brands. The Project Field Service Specialist will manage relationships with medical kiosk host sites, ensuring compliance and support for product stewardship programs through outreach and coordination efforts.
AdvertisingBrand MarketingMarketingRetail
No H1B
Responsibilities
Conduct outreach, recruitment, and relationship management with kiosk host sites through cold calling, site visits, and ongoing engagement
Evaluate, recruit, and onboard eligible host sites in support of product stewardship programs (EX: medication, sharps, inhaler)
Coordinate kiosk installations with vendors and host sites, ensuring compliance with safety protocols and program requirements
Perform functional inspections, audits, troubleshooting, and ongoing support of kiosk host sites
Manage take-back events and oversee on-site personnel
Orient and support kiosk host site managers, including representatives from law enforcement, pharmacies, medical offices, clinics, and hospitals
Distribute and support mail-back materials and stations as needed
Provide marketing and informational materials (flyers, posters, signage, POS materials) to current and prospective sites
Ensure all required documentation is complete, accurate, and compliant
Capture and report program data to support internal and external reporting requirements
Provide regular progress updates to meet project objectives and timelines
Overnight travel. Could be extensive, including overnight stays (up to 3–4 nights per week) for weeks at a time
Qualification
Required
Outgoing, energetic, and comfortable engaging with individuals and groups
Ability to understand and comply with DEA, state, and local regulations related to kiosk, take-back, and mail-back programs
Strong judgment to assess host site eligibility and ensure program compliance
Proven ability to close interested sites and convert them into active kiosk hosts
Self-motivated, independent contributor who also works well as part of a team
Ability to stand for extended periods (up to 8 hours)
Reliable transportation and willingness to travel extensively
Fluent in written and verbal English communication
Proficiency with Microsoft Office
Willingness to adhere to health and safety guidelines, including use of provided PPE
Hepatitis B vaccination required
This position requires candidates to be fully vaccinated against COVID-19 prior to the start date of the position
Preferred
Previous experience in technical, sales, outreach, or ambassador roles preferred but not required
Benefits
Medical, Dental, Vision, and Telehealth
Basic Life Insurance and AD&D
Voluntary Life Insurance
Short Term and Long Term Disability
Flexible Spending Account
Health Reimbursement Account
401(k) match
Legal Insurance
Pet Insurance
Employee Assistance Program
Employee Discount Program
Tuition Assistance Plan
Paid Time Off and Company Paid Holidays
Company
Mosaic North America
Mosaic is a experiential, retail, shopper and content marketing.
Founded in 1986
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Tony Ciresi
Senior Vice President, Commerce
Recent News
2023-12-22
2022-07-07
2022-05-05
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