Sweetgrass Pharmacy and Compounding · 19 hours ago
Data Entry Technician
Sweetgrass Pharmacy and Compounding is looking to launch your career in healthcare with a role that combines precision, people skills, and purpose. As a Data Entry Technician, you’ll be a vital part of the prescription fulfillment process, ensuring every order is accurate and timely while communicating directly with physician offices and patients.
Health CareManufacturingMedicalPharmaceutical
Responsibilities
Process Prescription Orders Enter orders quickly and accurately to keep production flowing
Verify Patient Info & Payments Confirm billing, shipping, and insurance details with patients and providers
Be a Communication Pro Respond to calls, resolve issues, and escalate concerns to the right team
Handle Payments & Expectations Explain payment requirements and help patients understand next steps
Manage Medication Refills Oversee the SweetSync refill synchronization program for better patient outcomes
Support Across the Pharmacy Pitch in at the retail counter, lab, or cashier station as needed
Maintain HIPAA Compliance Handle all patient data with strict confidentiality and professionalism
Qualification
Required
High School Diploma or equivalent
Minimum of 2 years related experience
State Pharmacy Technician Registration required
CPhT State Certification Required
Ability to ensure accuracy of entering patient information
Pleasant demeanor and ability to handle a variety of customer service issues
Must be collaborative and able to perform as part of a team
Excellent Communication Skills
Ability to read, write, and perform simple math
Preferred
Independent Pharmacy preferred
Pharmacy Software – Pioneer a plus
Ability to learn new software and programs (SweetSync)
Ability to be coached