Boehringer Ingelheim · 12 hours ago
Director, Customer Facing Analytics
Ridgefield, CT
Full-time
Hybrid
Director/Executive
$170K/yr - $269K/yr
10+ years expBoehringer Ingelheim is a global leader in the pharmaceutical industry, dedicated to improving lives through innovative healthcare solutions. The Director, Customer Facing Analytics will lead a team to develop strategies and insights that support customer-facing teams and influence key business decisions based on analytics.
BiotechnologyHealth CareMedicalPharmaceutical
Responsibilities
Lead the team in support of each therapeutic area, Account leads and Field Based Medicine in the development of strategies and tactics based on analytics and associated insights. Provide recommendations to guide high-level decisions affecting sales model evolution, contracting strategy and customer interface to Sr. Leadership and other stakeholders. Ensure that all relevant information from other functions (e.g. Forecasting and Controlling) is integrated into analyses
Work with internal business partners including Commercial Operations, IT, Analytics ' Insights TA Leads and others to ensure alignment and collaboration with customer facing teams and to find opportunities to continue to improve the effectiveness of customer facing teams
Responsible for all field analytics including, where appropriate, Market Research and Competitive Intelligence to provide actionable insights and recommendations relative to the market and competitive forces that could impact our industry and specifically our sales model. Develop holistic assessments based on thorough analysis of internal and external business issues and ensure integration of MR and CI deliverables into sales model evolution, field force sizing and resource allocation
Ensure that field goals are aligned with HPBU Management’s goals and priorities. Deploy resources accordingly and set annual objectives and budgets. Adapt deployment as needed to support HPBU Management’s evolving needs
Translate customer targeting and segmentation received from A'I TA's for each brand into call plans/account targets. Optimize call plans to ensure efficiency and profitability
Support customer facing teams and internal management with actionable sales force analysis and insights on both sales performance and execution at the territory, District, and Regional level
Special Projects: Participate in Special projects at the direction of HPBU management
Hire, Retain, manage and grow talent to create bench for talent and in accordance with processes and policies of the company
Department Financial/Resource and Operational Objectives Alignment: Ensure that Department goals are aligned with HPBU Management’s goals and priorities. Deploy Department resources accordingly and set annual objectives and budgets. Adapt deployment as needed in support of HPBU Management’s evolving needs to ensure that financial and operational objectives are met, while ensuring that corporate standards of excellence, company policies, compliance and ethical business practices are upheld by members of the Department
Qualification
Required
Bachelors degree from an accredited institution required
Ten-plus (10+) years of experience in the Pharma Industry with experience in field analytics and business knowledge of Pharma companies and their business practices
Highly analytical and expert in field analytics, strong communication skills and confidence and ability to influence senior leaders
Deep knowledge and experience in analytics to support account planning for organized customers and payers with emphasis on IDNs
Lead people, deliver results, customer focus, team work ' collaboration and analytical acumen
Demonstrated people management and leadership
Demonstrated success in managing large-scale cross-functional projects
Preferred
Masters degree preferred
Previous managerial and/or project management experience preferred
Benefits
Role specific variable or performance based bonus
Competitive compensation and benefit programs
Company
Boehringer Ingelheim
Boehringer Ingelheim is a group of pharmaceutical companies that focuses on prescription medicines and animal health. It is a sub-organization of Boehringer Ingelheim.
Founded in 1885Ingelheim Am Rhein, Rheinland-Pfalz, DEU
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Christian Eckermann
Corp. SVP BioPharma Network
Clemens Twardy
Corporate Vice President, Head of Global Supply Chain and Lifecycle Management Animal Health
Recent News
BioWorld Financial Watch
2026-02-02
Company data provided by crunchbase