GovCIO · 7 hours ago
Education Technology and Instructional Specialist
GovCIO is currently hiring for an Education Technology and Instructional Specialist to provide JSOU with educational support services with emphasis on military studies. This role involves designing and managing digital learning environments and courseware that support JSOU’s academic mission while coordinating closely with faculty and staff.
ConsultingIT InfrastructureIT ManagementManagement Consulting
Responsibilities
Design and develop digital courseware, including videos, podcasts, interactive modules, and multimedia learning assets, in collaboration with faculty
Translate instructional objectives into structured, effective course designs aligned with learning outcomes
Advise faculty on the appropriate use of instructional technologies to enhance teaching and learning
Format, convert, and optimize course materials for required delivery formats, including SCORM, HTML, PDF, and mobile-compatible media
Upload, organize, tag, and publish course content within the JSOU eCampus system
Configure course schedules, enrollment settings, and student rosters
Manage user accounts and roles, including account creation, updates, permissions, and deactivation
Notify course directors and stakeholders upon course releases or updates
Review and audit course content for accuracy, usability, accessibility, and formatting compliance
Conduct link validation, media playback testing, and functionality checks
Support preparation and execution of course reviews, including Education Review Boards (ERBs) and Department Review Boards (DRBs)
Coordinate pilot course launches, collect feedback, resolve issues, and implement revisions
Provide Tier 1 support for faculty and students experiencing access, system, or functionality issues
Assist with registration and resolve login or enrollment problems
Monitor system performance and coordinate routine updates, patches, and backups with IT support
Report, track, and assist in restoring service outages and resolving technical issues
Ensure secure handling of student and faculty data in accordance with DoD and institutional requirements
Archive, back up, or remove content as directed
Support cybersecurity measures, system audits, and risk assessments to ensure data integrity and platform compliance
Track and analyze course engagement, system usage, and user activity
Generate reports and present findings in clear, visual formats for leadership and stakeholders
Collect and analyze user feedback to inform ongoing improvements to platforms, tools, and support processes
Facilitate communication between faculty, instructional design, IT, and student services
Lead faculty onboarding sessions and provide training on educational technologies and systems
Support faculty professional development in instructional technology best practices
Research, evaluate, and recommend emerging instructional technologies aligned with JSOU’s mission
Design, test, and support pilot programs and system upgrades
Qualification
Required
Bachelor's degree (BA/BS) in instructional design, educational technology, or a related field, OR Four (4) years of experience in instructional design, focusing on content analysis, design, or development
4 + years of experience working with: Course authoring tools (e.g., Adobe Captivate, Articulate Storyline), Adobe Creative Cloud, and Microsoft Office
Applying the Instructional Systems Design (ISD) model to in-person and distance learning courses
Managing enrollment and attendance records
Using SharePoint and Student Information Management Systems
Supporting military training and education systems
Clearance Required: Active Secret
Preferred
Master's degree in Instructional Design, Educational Technology, or a related discipline
Experience supporting professional military education or military studies curricula
Familiarity with accessibility standards and usability best practices
Experience supporting systems in a secure or compliance-driven environment
Benefits
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
Company
GovCIO
GovCIO is a business consulting firm that focuses on cyber security, digital, data, management and mission services, and IT services.
Funding
Current Stage
Late StageLeadership Team
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