General Dynamics Information Technology · 9 hours ago
Field Service Representative Analyst (TS/SCI)
Fort Liberty, NC
Full-time
Onsite
Mid Level
$98K/yr - $132K/yr
4+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to the U.S. government and intelligence community. The Field Service Representative Analyst will work alongside analysts to provide training, troubleshoot technical issues, and facilitate collaboration across the organization to ensure mission success.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide desk-side training to analysts
Train analysts/operators in a classroom setting
Provide onsite support to advance team efforts through direct engagement with users to troubleshoot issues, gather feedback on capabilities and data integrations, iterate directly with users on new capabilities and provide training and support as required
Attend customer meetings and develop strong relationships and advocacy within the customer organization at all levels
Qualification
Required
Top Secret/SCI clearance level must currently possess
Top Secret/SCI clearance level must be able to obtain
4 + years of related experience
US Citizenship Required
Experience fusing intelligence capabilities in support of operations
Technical background with working knowledge of HTML, Ruby, Python and/or Java, Microsoft Excel as well hardware, networks, and server administration
Prior experience with Palantir Gotham
Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
Ability to work independently and as part of a team
Minimum 4 years military experience
Ability to travel and work on-site, with OCONUS travel rotation
Active Top Secret with SCI Eligibility; US citizenship required
Role requirements: 5 days onsite; one 3-month deployment per year to Middle East
Preferred
Recent hands-on experience with Palantir platforms
Experience briefing high-level military stakeholders
Special Operations experience
Experience with Palantir Gaia and Foundry
Benefits
Comprehensive benefits and wellness packages
401K with company match
A variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
The ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
2026-02-05
2026-01-03
Company data provided by crunchbase