University of Michigan · 14 hours ago
Home Care Services Technician (Internal Applicants Only)
Ann Arbor, MI
Full-time
Onsite
Entry Level
2+ years expThe University of Michigan is one of the largest health care complexes in the world, seeking a Home Care Services Technician to provide timely and customer-friendly service in delivering and setting up medical supplies and equipment for patients. The role involves assembling patient orders, adhering to documentation requirements, and assisting patients with inquiries about their home care needs.
EducationE-LearningHigher EducationUniversities
Responsibilities
Ability to perform a wide range of physical activity: lifting, pulling, bending, manual dexterity movements. Ability to follow oral and written instructions, prioritize with accuracy and dependability: Fluency in reading, writing and speaking English
Pick, pull, and pack items required to fulfill patient orders for home delivery
Perform and provide delivery, set-up, and retrieval service in the home care setting for pediatric, adult, and geriatric populations
Transport medical, surgical, and pharmaceutical supplies and equipment to patients homes according to a prearranged schedule
Assist patients in securing pharmaceutical, medical supplies, and equipment within the home adhering to appropriate storage guidelines
Demonstrate competent adherence to regulatory standards for transport and infection control of patient home inventory
Inspect, maintain, set-up and provide instruction for durable medical equipment to ensure adherence to regulatory standards both within the institution and in patients' homes
Assist in acquisition and maintenance of appropriate inventories of pharmaceuticals and other medical/surgical supplies and equipment
Assemble medical/surgical supply kits, select, package and label order packages or containers readying them for shipment/delivery
Documents daily delivery/mileage data
Accurately and completely document shipping manifest detail
Performs vehicle checks against standard requirements; ensures vehicle is clean at all times, adheres to designated placement of clean and dirty items; secures items during transport
Understands and demonstrates compliance with SDS for all vehicle chemicals
Initiates and answers phone calls to assist patients that are having delivery problems/issues
Collaborate and communicate with coworkers effectively through direct interaction with pharmacy technicians, pharmacists, nurses and dietitians, other home care service technicians and Home Care Services (HCS) staff
Maximize work efficiency through the use of computers and other technologies as evidenced by proficient skill in accessing and entering information necessary to perform job functions
Maintain confidentiality of patient and proprietary information by observing legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary information
Maintain accurate, up-to-date order / delivery records and other documentation as specified by UMHS Home Care policy and procedure
Communicate pertinent changes regarding patients, including demographics and supply issues, to appropriate staff such as Pharmacy Technicians, Pharmacists, Dietitians, Nurses and other Home Care Services staff
Participate in night, weekend, and holiday on call program. Adhere to alternating shift, day, and weekend rotation work assignments
Maintain competency in all job functions
Possession of a valid State of Michigan Chauffeurs License within 60 days of hire date
Complies with all University of Michigan Health System and departmental standards and expectations
Supports the department's commitment to continuous improvement activities and principles through positive and respectful contribution in all problem-solving and changing processes at Home Care Services
Participates in department committees and work teams as assigned
Performs other duties as assigned
Qualification
Required
Graduation from high school or an equivalent combination of education and experience
A valid CDL with hazardous materials endorsement may be required
Pre-employment and random drug screening per U.S. Department of Transportation guidelines may be required
Demonstrated ability to lift up to 75 pounds to perform transfer of medical, surgical, and pharmaceutical supplies
Valid Michigan driver's license with a good driving record
Two years? experience as a Home Care Service-, Respiratory?or Pharmacy Technician or equivalent experience may be required
Valid chauffer's license with less than six points for moving or other violations
Thorough knowledge of traffic regulations
Thorough knowledge of safety precautions to be followed while operating a motor vehicle
Excellent interpersonal communication, problem-solving, teamwork, and conflict resolution skill
Meets physical qualifications: The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations
Ability to read, write, speak, and comprehend the English language
Functional visual acuity and hearing for accurate assessment and recording of patient observations and other information in patient record documentation
Manual dexterity to perform required procedures and activities proficiently and safely
Ability to move up to 75 pounds to perform the safe transfer of equipment and supplies
Preferred
A minimum of one-year experience in patient care activity with a demonstrated knowledge of regulations, standards, and guidelines applicable to pharmacies
Experience in the health care field and/or equivalent experience as a pharmacy technician or medical assistant
Computer / keyboard data entry skills and experience
Delivery experience
Knowledge of medical terminology
Forklift Operation certification
Benefits
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Company
University of Michigan
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
10001+ employees
H1B Sponsorship
University of Michigan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (662)
2024 (594)
2023 (787)
2022 (473)
2021 (411)
2020 (324)
Funding
Current Stage
Late StageTotal Funding
$359.75MKey Investors
Michigan Economic Development CorporationNational Institutes of HealthBreakthrough T1D
2025-07-17Grant· $1M
2025-06-07Grant· $1.17M
2025-04-23Grant
Leadership Team
Greg McGuire
Managing Director, Mcity
Robert Goodspeed
Chair, Urban and Regional Planning Program
Recent News
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IEEE Spectrum
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