Bug House Pest Control · 9 hours ago
Customer Service Representative
Madison, GA
Full-time
Onsite
New Grad, Entry Level
$13/hr - $15/hr
0+ years expBug House Pest Control is looking to hire a Customer Service Representative to join their team. In this role, you will be the critical link between customers and service professionals, managing inbound calls and emails while ensuring customer satisfaction and operational efficiency.
Facilities Support ServicesHome ServicesResidential
Responsibilities
Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution
Document customer accounts and ensure all paperwork is completed accurately and promptly
Handle additional tasks and projects as needed to support the team
Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service
Foster consistent communication with customers, ensuring their needs are always met
Qualification
Required
High School Diploma or equivalent required
No experience necessary!
Must be at least 18 years of age
Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint
Benefits
401(k) with a company match
Comprehensive benefits including medical, dental, vision, maternity, and life insurance
Paid vacation, holidays, and sick leave
Employee discounts
Industry-leading, quality training program
Company
Bug House Pest Control
Bug House Pest Control provides home inspection, pest control, and wildlife removal services for the residential and commercial sectors.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase