Oracle · 1 day ago
Software Development Snr Manager
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$118K/yr - $252K/yrOracle is a world leader in cloud solutions, and they are seeking a Senior Manager to lead their OCI Incident Management team. This role involves providing strategic direction and operational oversight to minimize downtime of OCI services and drive excellence in major incident response.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
Lead, mentor, and develop a high-performing regional incident response team, fostering a culture of ownership, collaboration, and continuous learning
Oversee and coordinate cross-functional teams during major OCI service incidents, ensuring swift resolution and clear executive communications
Drive adoption of best practices and automation to minimize downtime and improve incident response efficiency
Promote thorough documentation and leverage lessons learned to improve processes and prevent recurrence
Monitor service performance metrics, proactively identify risks, and guide teams to address systemic issues
Collaborate with engineering and product leaders to define operational requirements and shape technology roadmaps
Serve as the highest escalation point for complex or unresolved incidents, championing standards and excellence in incident management across the organization
This position requires participation in an on-call rotation to provide support primarily during US business hours. Additionally, there may be occasional requirements to provide support during weekends. Flexibility and responsiveness during these periods is expected to ensure business continuity
Qualification
Required
Lead, mentor, and develop a high-performing regional incident response team, fostering a culture of ownership, collaboration, and continuous learning
Oversee and coordinate cross-functional teams during major OCI service incidents, ensuring swift resolution and clear executive communications
Drive adoption of best practices and automation to minimize downtime and improve incident response efficiency
Promote thorough documentation and leverage lessons learned to improve processes and prevent recurrence
Monitor service performance metrics, proactively identify risks, and guide teams to address systemic issues
Collaborate with engineering and product leaders to define operational requirements and shape technology roadmaps
Serve as the highest escalation point for complex or unresolved incidents, championing standards and excellence in incident management across the organization
Participation in an on-call rotation to provide support primarily during US business hours. Additionally, there may be occasional requirements to provide support during weekends
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
Founded in 1977
10001+ employees
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1271)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
HSBC,JPMorgan Chase & Co.Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
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