CERATIZIT USA · 23 hours ago
Application Engineer
Charlotte, NC
Full-time
Onsite
Senior Level
5+ years expCERATIZIT USA is a key hub for customer service and distribution across North America, delivering high-performance cutting tools. The Application Engineer will provide technical applications support to internal and external customers, assist the sales team, and communicate with global colleagues to resolve technical challenges.
EnergyInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Provide field-engineering support, involving advising on and discussing complex customer requirements and application of standard/special company products and designs
Suggest & apply modifications to existing or new specifications to simplify engineering and manufacturing
Work out mutually satisfactory adaptations to existing designs
Advise engineering department on designs and consult on methods of manufacture
Provide technical support to customers regarding the application or use of tooling
Provide technical assistance to sales by running demonstrations or tools during special or difficult applications
Assess returned warranty tooling and route for appropriate repair
Provide feedback to sales, engineering, and product management regarding performance of tooling run in the field and recommendations for improvement
Qualification
Required
High school diploma or equivalent
5 years' experience working with cutting tool applications and metalworking
Knowledge of the Ceratizit product line
Hands on knowledge & experience in CNC programming
Must be a self-starter; customer service oriented and be able to manage multiple projects. He/she must have the ability to solve problems and work independently
Competent computer skills. Ability to use: Windows based software, (Excel, Word, PowerPoint, Access), Internet, and email communications
Must be willing and able to travel more than 50% of the time, including overnight stays
International travel is required
A valid U.S. driver's license is required
Must be a U.S. citizen
Preferred
CAD/CAM experience is preferred, exposure to multiple systems a plus
Company
CERATIZIT USA
CERATIZIT Group has been a leader in developing innovative solutions for tooling and hard material technologies for over 100 years.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase