Pow.Bio · 4 hours ago
Program Manager - Customer Delivery & Business Growth
Alameda, CA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $140K/yr
5+ years expPow.Bio is building a new kind of biomanufacturing platform that combines continuous fermentation with modern AI/ML tools. They are seeking a Program Manager who will own customer delivery end-to-end, ensuring programs stay on track while improving customer satisfaction and the quality of incoming projects.
BiotechnologyGenetics
No H1B
Responsibilities
Own end-to-end execution of customer R&D programs from kickoff through completion
Maintain and actively manage timelines, milestones, and deliverables
Drive internal coordination across scientific, operations, and commercial teams
Lead all external customer communications, meetings, and status updates
Anticipate and manage scope changes, risks, and expectations in uncertain R&D work
Own program documentation and internal record-keeping
Draft and manage customer agreements, including services agreements and statements of work
Own invoicing processes and follow-ups related to customer programs
Own and maintain the CRM system as a super user
Partner with Sales/BD to manage pipeline hygiene, stage progression, and data integrity
Generate reports and insights to inform commercial strategy and resourcing decisions
Manage inbound customer inquiries and early-stage engagement
Act as a technically credible first point of contact for prospective customers
Qualify opportunities at the top of the funnel — assessing technical fit, scope, and strategic value
Serve as a gatekeeper for 'good fit for Pow.Bio' work
Participate in conferences and industry events to generate interest and relationships
Support marketing efforts with customer insights, messaging input, and content ideas
Qualification
Required
3+ years of program management experience within industrial biology, biomanufacturing, or synthetic biology
5+ years of experience working within scientific or technical teams at a biotechnology company
Bachelor's or Master's degree in Biotechnology, Microbiology, Biochemical Engineering, or a related field; business training is a plus
Excellent written and verbal communication skills; comfortable interfacing with scientists, engineers, customers, and executives
Highly organized, self-directed, and execution-oriented, with a bias toward measurable results
CRM power user — experience with Pipedrive, HubSpot, or Salesforce; enthusiasm for using metrics to drive performance
Benefits
Flexible PTO and company-wide holidays
Health, dental, and vision insurance
401(k) plan
Commuter benefits
Company
Pow.Bio
Pow.bio provides a genetically engineered solution for fermentation scientists.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$11.52MKey Investors
Bee Partners,Re:food,Thia VenturesSkyDeck BerkeleyBee Partners,Cantos
2023-10-04Series A· $9.69M
2021-12-31Convertible Note
2021-04-07Pre Seed· $0.1M
Leadership Team
Shannon Hall
Co-Founder CEO
Ouwei Wang
CTO and Co-Founder
Recent News
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