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Virtual Assistant for a Management Consulting Company jobs in United States
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LTVplus · 4 hours ago

Virtual Assistant for a Management Consulting Company

LTVplus is a remote-first company focused on delivering exceptional customer experiences for brands globally. They are seeking a motivated and experienced part-time Virtual Assistant to support digital marketing campaigns and manage internal administrative tasks.
ContentCustomer ServiceInternet
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Growth Opportunities

Responsibilities

Update Asana boards / data entry tasks
Data Entry / document update / file organization
Responding to emails
Send / prepare simple reporting
Scheduler
Slack communication / update to internal team

Qualification

Microsoft Office toolsGoogle Suite applicationsFluent in EnglishCustomer Support experienceOnline communication toolsAsana knowledgeFlexible work scheduleProblem solving skills

Required

Fluent in English, both written and spoken
High school diploma, general education degree or equivalent
Ability to stay calm when customers are stressed or upset
Has working knowledge of various online communication tools used in e-commerce businesses and SaaS platforms
1-2 years of experience in Customer Support
Can work with minimum supervision
Have handled customer support for international clients
Has good problem solving skills
Open to working in shifts
Has a conducive remote working environment
Has a stable internet connection, hardware and power – with backups in case of outages
Amazing personality!
Microsoft Office tools, and Google Suite applications
A reliable computer (at least with an i5 processor) and a stable high-speed internet connection
A quiet, cozy workspace to handle calls and chats like a pro
Flexible with work schedule

Preferred

Experience working remotely is a plus
Familiarity on CRMs or project management tools is a plus (Asana/Monday.com/Trello/Jira/Click Up etc)

Company

LTVplus

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LTVPlus is an Internet company that specialises in build and manage your own dedicated teams of live chat agents.

Funding

Current Stage
Growth Stage

Leadership Team

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David Henzel
Co-Founder
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Company data provided by crunchbase