TEKsystems · 4 hours ago
Desktop Support Technician
Westerville, OH
Full-time
Onsite
Mid Level
$20/hr - $27.50/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Specialist to provide advanced Tier 2–3 desktop support in a fast-paced, client-focused environment. The role involves delivering technical assistance across Windows and macOS platforms, supporting end users with hardware and software issues, and managing device provisioning and troubleshooting.
Information Technology
Responsibilities
Provide advanced Tier 2–3 desktop support in a fast-paced, client-focused environment
Deliver hands-on and remote technical assistance across Windows and macOS platforms
Support end users with hardware, software, imaging, deployment, and troubleshooting
Administer Active Directory, device provisioning, and workstation lifecycle management
Work with MacOS and JAMF for device management
Support service operations through ticketing systems such as ServiceNow
Set up workstations and peripherals, provide technology support, and perform preventive maintenance
Conduct emergency break/fix repairs and maintain inventory documentation
Exhibit strong customer-facing skills and work independently with limited direction
Support faculty, staff, and end users in instructional or enterprise environments
Serve as an escalation point for complex desktop and technology issues
Qualification
Required
Advanced Tier 2–3 desktop support experience
Hands-on and remote technical assistance across Windows and macOS platforms
Support for end users with hardware, software, imaging, deployment, and troubleshooting
Active Directory administration experience
Device provisioning experience
Workstation lifecycle management experience
Experience with MacOS and JAMF for device management
Experience with ticketing systems such as ServiceNow
Workstation and peripheral setup experience
Technology support experience
Preventive maintenance experience
Emergency break/fix repairs experience
Inventory documentation experience
Strong customer-facing skills
Ability to work independently with limited direction
Experience supporting faculty, staff, and end users in instructional or enterprise environments
Fully onsite availability in Columbus, OH
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase