TEKsystems · 8 hours ago
AV Service Technician- (Greater Boston)
Boston, MA
Contract
Onsite
Mid Level
$35/hr - $48/hr
3+ years expTEKsystems is a leading provider of business and technology services, and they are seeking an AV Service Technician to provide advanced troubleshooting and repair of audiovisual systems across customer sites. This role involves daily travel to diagnose and resolve AV system issues, ensuring reliable performance and customer satisfaction.
Information Technology
Responsibilities
Travel daily to customer sites to diagnose and resolve AV system issues
Troubleshoot audio, video, control, UC platforms, and AV‑over‑IP components
Use Crestron Toolbox for device checks, updates, and system verification
Load system files onto control processors and make necessary adjustments during service visits
Open, adjust, and save DSP files (gain, routing, EQ, etc.) using Biamp or similar platforms
Perform firmware updates and device resets across AV hardware
Verify system wiring, network configuration, and signal flow paths
Read and interpret AV drawings and documentation while troubleshooting
Provide clear, professional communication with clients and internal stakeholders
Submit daily service notes, ticket updates, and follow‑up documentation
Assist with punch‑list tasks and project service calls as needed
Qualification
Required
3–5+ years of hands‑on AV field service or installation experience
Strong troubleshooting ability across AV, control, and networked systems
Experience working with Crestron/Extron/AMX/Cisco/Poly environments
Ability to load and adjust system files on Crestron and Biamp systems during service work
Familiarity with DSP platforms such as Biamp/QSC/Shure
Ability to review and interpret AV system drawings and documentation
Professional communication skills and strong customer service mindset
Valid driver's license and reliable transportation
Ability to climb ladders repeatedly
Ability to lift up to 60 lbs. unassisted
Ability to install equipment overhead
Adequate visual acuity for cable termination and detail‑oriented work
Preferred
AVIXA CTS (highly preferred)
Biamp Tesira certification
Crestron CTI training
Dante Level 1–3
Any additional manufacturer certifications
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
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