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Data Support Analyst jobs in United States
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Bloomberg · 8 hours ago

Data Support Analyst

Bloomberg is a global leader in data and analytics, seeking a Data Support Analyst to join their Data Support Team. The role involves providing exceptional customer service and support to Bloomberg clients through their Help Desk, while also assisting in the implementation of strategic solutions to enhance client experience.
AnalyticsBusiness Information SystemsFinancial ServicesInformation ServicesNews
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Leverage your customer service skills to provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)
Use your customer service skills and subject matter expertise to educate and inform our clients
Build and maintain relationships with key internal and external Stakeholders (such as Enterprise Support, Analytics, and Data Product Teams)
Use problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience
Enhance customer operational performance by using Help Desk resources
Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
Make independent decisions to resolve customer issues with strong problem solving skills

Qualification

Customer service experienceData analysisProject managementFinancial markets knowledgeMicrosoft Office proficiencyQlikSense experienceCommunication skillsTeamwork skillsInterpersonal skillsAttention to detail

Required

Customer service experience
Professional experience or coursework in finance, business, or data analytics
Demonstrable ability to build and maintain client relationships
Superb communication and teamwork skills
Ability to lead and take ownership over projects
Effective research and analysis skills with attention to detail
An interest in using technology to perform data analysis
Ability to multi-task and work under pressure in a frequently changing environment
Demonstrated interest in the financial markets and desire to learn in a dynamic training and client facing environment
Outstanding interpersonal skills (both written and verbal) to articulate thought-process

Preferred

Proficiency in Microsoft Office suite & Google Drive
Experience analyzing data, particularly with tools such as QlikSense or BQN

Benefits

Merit increases
Incentive compensation (exempt roles only)
Paid holidays
Paid time off
Medical
Dental
Vision
Short and long term disability benefits
401(k) +match
Life insurance
Various wellness programs

Company

Bloomberg

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Bloomberg provides news, data, analytics, and communication services for the global business and financial world.

H1B Sponsorship

Bloomberg has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (496)
2024 (382)
2023 (363)
2022 (426)
2021 (442)
2020 (588)

Funding

Current Stage
Late Stage

Leadership Team

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David Rosenberg
Head of Machine Learning Strategy, CTO Office
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Nabil Bitar
CTO - Head of Network Architecture
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Company data provided by crunchbase