Advanced Technology Services (ATS) · 3 days ago
Facilities Support Manager
Elk Grove Village, IL
Full-time
Onsite
Mid, Senior Level
$94K/yr - $125K/yr
5+ years expAdvanced Technology Services (ATS) is a company specializing in Industrial Maintenance since 1985. The Facilities Support Manager will direct and supervise day-to-day activities on support operations while ensuring the highest level of customer service and satisfaction.
Business Information SystemsFacility Management
Responsibilities
Oversee and manage the infrastructure and maintenance of the food manufacturing facility. Accounts for expenses (such as labor, overtime, travel, outside contractor spend) of multiple plant facilities
Conducts coaching sessions with personnel as needed. Prepares performance evaluations, works with individuals on career planning, training, and skills development. Ensures compliance with hourly work rules. Provides input into hiring/termination decisions
Attends departmental and customer meetings as needed
Maintains regular interaction with management team and customers
Ensures all required reporting is completed
Utilizes multiple enterprise systems to conduct daily business within department
Makes personal follow up calls to all customer complaints. Escalation point for customer complaints
Adheres to all ISO processes, procedures, and policies
Develops and maintains business relationship with all ATS departments
Continually improves processes; quantitatively monitors processes. Completes required quality core classes and uses skills and techniques presented. Uses the Core Values in work environment. Ensures compliance with company/customer safety procedures
Qualification
Required
Bachelor's degree or equivalent from a four-year college; or equivalent combination of education and experience which provides the required knowledge, skills, and abilities
Five (5) years of supervisory experience or demonstrated ability to successfully supervise people and customer relations
Ability to: read and interpret documents such as operating instructions and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers or employees; work with mathematical concepts such as probability and statistical inference; apply concepts such as fractions, percentages, ratios, and proportions to practical situations; solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret and give a variety of instructions furnished in written, oral, diagram, or schedule form
Must be a team player, organized, self-motivated and able to prioritize
Must have comprehensive computer skills
Preferred
Outstanding people and communication skills for interaction with customers, subordinates, and management
Proficient in the Windows operating environment and the following software: Microsoft Word, Excel, and Outlook
Benefits
Medical
Dental and Vision plans
PTO
A 401k retirement plans with employer matching
Tuition reimbursement
And more
Company
Advanced Technology Services (ATS)
Advanced Technology Services, Inc.
1001-5000 employees
H1B Sponsorship
Advanced Technology Services (ATS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2007-01-01Private Equity
1997-01-01Private Equity
Leadership Team
Jeff Owens
Chief Executive Officer
Recent News
Company data provided by crunchbase