Porch Group · 2 days ago
Claims Examiner
United States
Full-time
Remote
Mid, Senior Level
$68K/yr - $85K/yr
5+ years expPorch Group is a leading vertical software and insurance platform, and they are seeking a Virtual Claims Examiner to join their team. The role involves handling property damage or liability claims, establishing rapport with insureds, and collaborating with various stakeholders to ensure efficient claims management.
Home ImprovementHome ServicesInformation TechnologyInternetSoftware
Responsibilities
Deliver Exceptional Service: Provide excellent customer support while managing claims efficiently
Investigate and Evaluate Claims: Review policies, verify coverage, assess damages, and determine fair compensation
Manage Claim Processes: Adjust reserves, enter payments, maintain accurate documentation, and ensure compliance with guidelines
Collaborate and Negotiate: Work with insured parties, attorneys, contractors, and other stakeholders to resolve claims promptly
Analyze and Document Evidence: Examine photos, statements, surveillance, and records; compile reports and recommendations
Qualification
Required
Bachelor's degree or equivalent experience
5 + years of relevant residential property & casualty work experience and/or training handling property and liability claims
Familiarity with Estimate software (Xactimate), claims handling systems and Microsoft Office Suite; ability to use standard office equipment
Experience gathering and analyzing information, completing claims accurately and on time, and interpreting policies and reports
Strong integrity, ethics, confidentiality, and adherence to policies and procedures
Clear written and verbal communication skills, effective customer interaction, and ability to foster teamwork
Independent, organized, and capable of managing competing deadlines while handling challenging situations professionally
Benefits
Three (3) Medical plan options, two (2) Dental plan options, and a Vision plan from which to choose.
Critical Illness, Hospital Indemnity and Accident plans are offered on a voluntary basis.
Pre-tax savings options including a partially employer funded Health Savings Account and employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options.
Company paid Basic Life and AD&D, Short and Long-Term Disability benefits.
Voluntary Life and AD&D plans.
Traditional and Roth 401(k) plans are available with a discretionary employer match.
Headspace is part of our employer paid wellbeing program and provides employees and their families access to on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation.
Brio Health is another employer paid wellbeing tool that offers quarterly wellness challenges and prizes.
LifeBalance is a free resource to employees and their families for year-round discounts on things like gym memberships, travel, appliances, movies, pet insurance and more.
Flexible paid vacation, company-paid holidays of typically nine per year, paid sick time, paid parental leave, identity theft program, travel assistance, and fitness and other discounts programs.
Company
Porch Group
Porch Group is a vertical software platform for residential environments.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$782.85MKey Investors
Wellington ManagementRunway Growth CapitalValor Equity Partners
2025-05-19Post Ipo Debt· $134M
2023-04-17Post Ipo Debt· $333M
2022-04-15Post Ipo Equity· $4M
Leadership Team
Matt Ehrlichman
Founder, CEO
Jake Cooney
Design Director and Co-founder
Recent News
2025-11-10
2025-11-10
Company data provided by crunchbase