UNC Health · 21 hours ago
Intern - ISD Administration
UNC Health is an inclusive organization with over 40,000 teammates dedicated to improving health and well-being. The Prime Information Service Division Internship program offers collegiate students and recent graduates the chance to gain hands-on experience in Information Technology while working with healthcare IT professionals.
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Responsibilities
Assist with a variety of functions to support the Clinical Engineering department in supporting medical devices and their associated IT systems across the Healthcare system
Tasks will include learning about new clinical systems, creating documentation and compiling data to be used for equipment replacement planning, assisting with implementing new technology, assessing and addressing cybersecurity risks in medical devices, and developing departmental processes
This position will assist with all aspects of Clinical Engineering, including device integration with IT systems and managing the full lifecycle of medical devices
Assist with a variety of functions to support the IT security department in the assessment and reporting of risk for systems deployed throughout the hospitals and data centers
Tasks will include learning about new systems, creating documentation, compiling data, creating reports, assisting team members with various projects; using security tools to help with risk assessments
Attend regular meetings for the data science team data science platform and EADS
Assist with the expansion and streamlining of processes for the AI & Automation Advisory work group
Demonstrate intermediate skills with R/ Python and know how to use commonly used packages like dplyr, and data.table, ggplot2, tidyr in R or NumPy, SciPy, Scikit-Learn, PyTorch in Python
Work with the Data Science manager to ensure that the Data Science team's assets meet our Architectural/Visualization Standards
Research and synthesize knowledge and information from various internal and external industry/domain sources to inform strategic and tactical planning
Help explore new tools and packages to make medical notes' natural language processing more efficient
Provides support to end users by learning and assisting with day-to-day IT tasks, troubleshooting basic hardware and software issues, and responding to user inquiries
Assists in managing desktop peripheral inventory and supports asset management processes
Maintains accurate records for device updates or changes, including installations or relocations, to ensure the inventory system remains up to date
Gains exposure to evaluating IT products for compatibility, usability, and operational flexibility
Assists with documenting and designing options to support integration with existing systems
Participates in the installation and configuration of hardware and software applications to meet end-user needs
Training will focus on developing skills in imaging, deployment, and basic troubleshooting
Provides connectivity between locations, to datacenters, to hosted and cloud-based enterprise applications, and the internet
Assist network team with day-to-day tasks, including router/switch installation, patching network drops, documentation, IDF clean up, and UPS replacement as well as other tasks necessary
Assist with a variety of functions to advance the ISD Computer Operations Technical Support Uninterruptible Power Supply (UPS) initiative, which maintains reliable network backup power infrastructure across UNC Health facilities
Gain exposure to DHCP on-line request tools; used to request Dynamic Host Configuration Protocol reservations and IP allocations as needed
Work with department resources to explore the importance of requirements documentation regarding device details, and wayfinding details of network closets
Qualification
Required
High School diploma or GED
Prior education, training and experience that provides the ability to perform the assigned tasks
Preferred
Major/degree concentration in Information Technology, Engineering and/or Business
Ability to communicate with and influence business and technical staff
Strong written and oral communication skills
Demonstrated ability to troubleshoot system malfunctions
Excellent analytical and communication skills
Ability to work well in a team environment
Demonstrated ability to successfully manage multiple tasks
Company
UNC Health
Our mission is to improve the health and well-being of North Carolinians and others whom we serve.
Funding
Current Stage
Late StageLeadership Team
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