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Service Sales Manager jobs in United States
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GE Vernova · 1 day ago

Service Sales Manager

GE Vernova is a company focused on providing technologies and services for energy power plants. They are seeking a Service Sales Manager who will manage customer relationships and oversee the life cycle of assigned plants, ensuring customer satisfaction and identifying emergent work.
EnergyEnergy EfficiencySustainability

Responsibilities

You will be primary point of contact of assigned customers and be responsible for the customer relationship
Own the plant life cycle data, from outage identification to outage closure. Make sure that all relevant configuration data and historical data from reports associated with plants/Assets is duly collected and made part of specific globally shared databases
Maintain constant contact with customers, obtain first-hand input on plant operational issues, and customer’s intentions in terms of repairs, upgrades, equipment/parts replacement, expert services and maintenance in general
Be proactive about customer needs, act quickly to prevent competitors from entering GE Vernova installed base and favorably position GE Vernova as Service Provider of Choice, on other OEM fleet
Work with Commercial Operations to respond to customer inquiry and lead commercial discussions with customer
Assist the Flow Growth Champion (from Service Commercial team) in “Mining GE Vernova Installed Base” with new products, and penetrating other OEM installed base in the assigned territory
Involve himself closely with the OTR (Project Management/Field Services/Engg./Other Support Functions) team and with other GE Vernova functions, during planning of any outages internally. Make sure the outage execution team is “Ready-to-serve”, i.e. has anticipated most potential emergent works and prepared for these. Make sure each contract has a thorough time schedule at inception. Review progress continuously to prevent delays
Maintain close connection with field services teams during outages to uncover customer additional needs and grow orders portfolio, in partnership with the commercial team
Create a one-team spirit with internal partners such as Parts Solutions, Project Managers, Field Service Managers (FSMs), on-site and off-site repair team as required, and other functional organizations to make sure customer expectations are met

Qualification

Customer Relationship ManagementPower Plant ExperienceTechnical SalesProject ManagementInterpersonal Skills

Required

Bachelor's Degree from an accredited college or university, preferably in a Business or Engineering discipline
10-15 years of experience in technical/commercial/project in power plant or energy industry

Preferred

Develops strong customer relationships and serves as the interface between customer and GE Vernova
Strong Service Mindset, like challenges of services business, Willing to travel (Spending 80% of the time with external customers)
Passionate about learning new skills
Demonstrate interpersonal and responsive skills, ability to interface effectively with external & internal stake holders
Preferred base location: Ramagundam / Vijayawada / Hyderabad

Company

GE Vernova

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GE Vernova provides energy consulting, gas power, and grid solutions.

Funding

Current Stage
Public Company
Total Funding
$2.61B
Key Investors
U.S. Department of Energy Office of ElectricityARPA-E
2026-02-02Post Ipo Debt· $2.6B
2024-12-03Grant· $1.99M
2024-12-03Grant· $2.99M

Leadership Team

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Scott Reese
President and CEO, GE Digital
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Scott Strazik
Chief Executive Officer
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Company data provided by crunchbase