PEMCO · 19 hours ago
Territory Manager
Seattle, WA
Full-time
Onsite
Mid, Senior Level
$106K/yr - $129K/yr
5+ years expPEMCO is a mutual insurance company recognized for its outstanding customer service and community impact. They are seeking a results-driven Territory Manager to grow and optimize the independent agency channel for Personal Lines, building strategic relationships and driving profitable premium growth.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Own a defined territory of appointed independent agencies; deliver new business growth, retention, and profitability (loss ratio/combined ratio) targets
Develop and execute territory plans by agency: production goals, mix of business, cross-sell/upsell plays, seasonal campaigns, and performance improvement actions
Analyze pipeline and book performance; reallocate time and marketing investment to highest ROI opportunities
Serve as the primary point of contact for agency leadership and PL producers; conduct joint planning and quarterly business reviews (QBRs)
Coach agencies on quoting discipline, appetite alignment, risk selection, and closing techniques
Identify, vet, and onboard new agency appointments were strategically accretive
Deliver training on products, underwriting guidelines, digital tools/portal workflows, and automation (e.g., quote-bind-issue, service)
Coordinate marketing co-op, local campaigns, and events; leverage incentives, contests, and recognition programs to motivate production
Partner with underwriting, product, marketing, claims, and service to resolve escalations and improve the end-to-end experience
Gather and synthesize field intelligence on competitive pricing, forms, coverage, appetite shifts, and producer sentiment; translate into actionable feedback for product/underwriting
Track and report territory performance, forecast accuracy, and pipeline health with clear, data-driven insights
Ensure adherence to appointment agreements, licensing, and regulatory requirements
Represent the company brand and values with professionalism and integrity in all external engagements
Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics, and business conduct
Authentically support the PEMCO Brand and are constantly on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More
Other duties as assigned
Qualification
Required
5–8+ years in Personal Lines distribution/sales, agency relations, or carrier field sales; experience with independent agencies required
Demonstrated success meeting/exceeding territory growth, retention, and profitability goals
Strong command of Personal Lines products and underwriting fundamentals (auto/home/umbrella, catastrophe & non-cat exposures, pricing levers, risk selection)
Proficiency with CRM (e.g., Salesforce), carrier/agency connectivity (e.g., IVANS), and familiarity with leading AMS platforms (Applied Epic, Vertafore AMS360)
Data-driven problem solver: skilled in territory planning, funnel management, and performance analysis
Exceptional communication, negotiation, and executive presence with agency principals and producers
Comfortable navigating ambiguity, prioritizing across a large book, and influencing without direct authority
Clean driving record; ability to travel [30–60%] within the territory
Preferred
Bachelor's degree preferred (Business, Risk Management, or related field)
Active Property & Casualty license preferred (or ability to obtain promptly)
Benefits
Covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.
Eligible to participate in PEMCO’s 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).
Vacation accrues at a rate of 10 days for new hires and increases based on a schedule to a maximum annual accrual of 25 days based on tenure.
Granted four (4) floating holidays immediately upon hire.
Paid holidays for the eight (8) holidays observed by PEMCO throughout the calendar year.
Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than the Washington state-required accrual.
Paid time off for bereavement, jury duty, and employee volunteering in the community.
Flexible Spending Accounts.
Education Assistance Program after one year of service.
Scholarship program for children of PEMCO employees after one year of service.
Employee Assistance Program.
Well-being program.
Discretionary taxable gifts and gift cards.
And other Perks & Benefits, including discounts on computer software and hardware, cell phone plans, and rental cars.
Discretionary bonuses.
Tiered sales commissions and/or incentives (from 5-25% of employee’s monthly sales).
Employee referral bonuses.
Shift differential pay.
Company
PEMCO
PEMCO Mutual Insurance provides outstanding service and coverage for autos, homes, renters and boats.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2012-09-28Acquired
Leadership Team
Steve Ricco
CFO
Chris Purcell
Vice President and Chief Information Officer
Recent News
2025-09-19
PEMCO Insurance
2025-08-13
Company data provided by crunchbase