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Cygnus Professionals Inc. · 9 hours ago

L2 Technician - Datacenter

Portland, Oregon Metropolitan Area

Contract

Onsite

New Grad, Entry Level

Cygnus Professionals Inc. is committed to diversity and inclusion in the workplace. They are seeking an L2 Technician to diagnose and troubleshoot server issues, coordinate hardware procurement, and collaborate with network administrators to ensure operational readiness of server systems.

Information TechnologyRoboticsSoftware

Comp. & Benefits

No H1B

Hiring Manager

Amit Kumar

Responsibilities

Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins

Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors

Perform server firmware upgrades to ensure systems are running on the latest approved versions

Configure server IP addresses and default access credentials in accordance with standard procedures

Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components

Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities

Provide hands-on support to network administrators for ad hoc requests involving servers or network switches

Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness

Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy

Qualification

Server troubleshootingFirmware upgradesServer configurationCablingHardware installation

Required