JPMorganChase · 1 day ago
Product Operations Enablement Director
Wilmington, DE
Full-time
Onsite
Senior Level, Lead/Staff
$166K/yr - $260K/yr
10+ years expJPMorganChase is a leading financial services firm focused on helping customers achieve their financial goals. As the Product Operations Enablement Director, you will lead an enablement function to teach and facilitate new ways of working across the organization, managing teams of coaches and subject matter experts to drive the adoption of agile practices and operational improvements.
Asset ManagementBankingFinancial Services
Responsibilities
Teach large program teams how to execute Discovery, Planning, and Delivery across products and lines of business
Drive integration and connectivity across products and portfolios, breaking down silos, and fostering collaboration across the organization
Lead multiple teams of coaches and facilitators responsible for teaching teams new ways of working across a matrixed organization, shifting the organization from disparate ways of working to value-aligned thinking and execution
Champion and lead adoption of enterprise-wide change initiatives, driving adoption of new PDLC best practices, processes, tools, and ways of working across all impacted teams and portfolios
Observe and share opportunities to continuously improve operational frameworks, governance structures, and tooling solutions to optimize efficiency and effectiveness at scale
Serve as a trusted advisor to senior and executive leadership, providing strategic insights, transparent reporting, and proactive risk management. Communicate context, strategy, and value proposition to inspire motivation and alignment
Build, mentor, and inspire high-performing leaders and teams, cultivating a culture of integrity, accountability, inclusion, and continuous improvement
Oversee the identification, escalation, and resolution of risks and issues that may impact program or portfolio performance, ensuring blockers are addressed
Qualification
Required
Bachelor's degree in Business, Finance, Technology, or related field
10+ years of experience in product management, program management, or portfolio operations within a large, matrixed organization
Leadership experience with large-scale Agile and/or Product Operating Model transformations
Expertise in multiple delivery frameworks (e.g., Scrum, Kanban, SaFE, Lean, Theory of Constraints, Product Development Flow, etc.)
Deep expertise in Product Development Lifecycle methodologies, operational frameworks, and governance
Experience as a key contributor in a product development role (e.g., product manager, software engineer, designer, etc.)
Demonstrated experience managing multiple teams and large-scale, cross-functional programs impacting multiple products or portfolios
Proven track record of leading leaders, developing talent, and driving organizational transformation
Exceptional executive communication, stakeholder management, and strategic problem-solving skills
Ability to influence, align, and rally large, diverse groups toward common enterprise goals
Preferred
Experience in financial services or a highly regulated industry
Familiarity with banking, finance, and digital experience products, platforms, and organizational structure
Advanced data analysis, reporting, and executive presentation skills
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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