MedImpact Healthcare Systems, Inc. · 8 hours ago
Client Services Business Systems Analyst IV
San Diego, CA
Full-time
Hybrid
Mid, Senior Level
$96K/yr - $170K/yr
4+ years expMedImpact Healthcare Systems, Inc. is looking for extraordinary people to join their team. The Client Services Business Systems Analyst IV serves as a technical member of the client team, ensuring timely and accurate service delivery while collaborating with internal and external stakeholders to create integrated technology solutions that meet client operational needs.
Health CarePharmaceutical
No H1B
Responsibilities
Collaborates with internal and external stakeholders to create best-in-class solutions that integrate technology, information, and business processes
Matches appropriate technology solutions to business needs
Identifies, plans, develops, implements, and maintains business systems solutions that support client operational needs
Maintains current understanding of client file layouts, relationships, & logic and how they operate in MedImpact business applications. Provides technical consultation to the client team and related internal stakeholders
Writes detailed descriptions of user needs, program functions, and steps required to develop or modify business systems
Translates requirements into business, system & functional requirements and partners with IT Developers in translating requirements into design specifications
Develops queries to research, gather data and identify solutions
Performs various types of analysis related to business and system changes/enhancements (gap, impact, risk etc.)
Actively participates in the creation and monitoring of service and trouble requests from creation to implementation
Creates and maintains related documentation/material pertinent to identified changes, such as work, data or process flows, analytical reports, decision support structures, use cases, as well as business rules, report design/mock-ups, etc. Ensures that the systems section of the client MedManual is current and properly documented
Creates and maintains project plans including task identification, prioritization, sequencing of project tasks, test plans, and user acceptance testing. Participates in developing and executing communication and training plans relevant to implemented changes
Utilizes planning, prioritizing, and organizational skills to ensure timely deliverables, high levels of quality, and efficient use of resources to achieve reporting timeliness and accuracy
Maintains commitment to operational goals in the face of obstacles. Collaborates and cultivates positive relationships with internal and external customers through delivery of sustainable, measurable, accurate, reliable, and timely results that meet or exceed customer expectations. Promptly responds to service failures, resolves issues, and escalates concerns as appropriate
Promotes continuous improvement by ensuring adherence to quality principles. Seeks out and actively participates in business initiatives that contribute to service excellence
Actively participates in continued professional development to stay up to date on the latest technical and information management enhancements and data management best practices
Qualification
Required
Bachelor's degree from four-year college or university and four (4) to six (6) years of related experience required in Pharmacy Benefit Management (PBM), Pharmacy, Managed Healthcare or similar role; or an equivalent combination of education and experience
Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data
Business user of multiple software applications/processing systems
Working knowledge of key business application such as SQL coding, Oracle forms, Golden 32, MedOptimize, Visio, knowledgeable of UNIX operating systems
Ability to effectively balance a high volume of work and a variety of tasks; ability to prioritize urgent issues effectively
Strong analytic, verbal and written communication skills
Detail-oriented with high degree of accuracy and organizational skills
Able to effectively work as a team player as well as independently
Excellent investigative, problem resolution, judgment and decision-making skills required
Excellent presentation and consultative skills, working with internal and external clients at various levels in the organization
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Benefits
Medical / Dental / Vision / Wellness Programs
Paid Time Off / Company Paid Holidays
Incentive Compensation
401K with Company match
Life and Disability Insurance
Tuition Reimbursement
Employee Referral Bonus
Company
MedImpact Healthcare Systems, Inc.
MedImpact is the nation’s largest independent health solutions and pharmacy benefit company, serving commercial health plans, government programs, self insured/employer groups, and millions of consumers.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.38M2013-09-19Seed· $1.38M
Leadership Team
Frank Bunton
VP, CISO (Chief Information Security Officer)
Larry Biggs
Manager, Information Security
Recent News
Morningstar.com
2026-02-03
Pharmacy Benefit Management Institute®
2025-09-26
2025-09-12
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