Habasit · 5 hours ago
Enterprise Resources Planning Specialist
Suwanee, GA
Full-time
Onsite
Entry, Mid Level
2+ years expHabasit is seeking an Enterprise Resources Planning Specialist to provide support and development services on their ERP system. The role involves troubleshooting issues, assisting users, and participating in system administration and project support activities.
EnergyIndustrial AutomationManufacturing
Hiring Manager
Namita Rao
Responsibilities
Provide professional, courteous, and timely first-level support for the ERP system (Epicor Kinetic preferred)
Troubleshoot functional issues, resolve basic system errors, and determine when escalation to second- or third-level support is required
Log, track, and document support requests using standard IT service management processes & tools
Assist users with navigation, transactions, data entry, and general system usage
Assist with the setup and maintenance of user accounts, roles, and security permissions within the ERP system
Support data integrity efforts by helping maintain master data and ensuring adherence to data standards
Perform routine system checks, monitoring, and cleanup activities
Create and update reports, dashboards, and queries using tools such as SSRS, SQL, Crystal Reports, or Power BI
Support end users in understanding and accessing available reporting and analytics tools
Analyze user workflows to understand functional requirements and identify process improvement opportunities
Document issues, requirements, test results, and process notes to ensure proper knowledge transfer
Assist in testing system changes, enhancements, and patches prior to deployment
Participate in ERP-related projects, upgrades, and new module implementations based on defined project plans
Assist with data migration, validation, cutoff activities, and post-go-live support
Work cross-functionally to ensure system changes are communicated and successfully adopted
Qualification
Required
Provide professional, courteous, and timely first-level support for the ERP system (Epicor Kinetic preferred)
Troubleshoot functional issues, resolve basic system errors, and determine when escalation to second- or third-level support is required
Log, track, and document support requests using standard IT service management processes & tools
Assist users with navigation, transactions, data entry, and general system usage
Assist with the setup and maintenance of user accounts, roles, and security permissions within the ERP system
Support data integrity efforts by helping maintain master data and ensuring adherence to data standards
Perform routine system checks, monitoring, and cleanup activities
Create and update reports, dashboards, and queries using tools such as SSRS, SQL, Crystal Reports, or Power BI
Support end users in understanding and accessing available reporting and analytics tools
Analyze user workflows to understand functional requirements and identify process improvement opportunities
Document issues, requirements, test results, and process notes to ensure proper knowledge transfer
Assist in testing system changes, enhancements, and patches prior to deployment
Participate in ERP-related projects, upgrades, and new module implementations based on defined project plans
Assist with data migration, validation, cutoff activities, and post-go-live support
Work cross-functionally to ensure system changes are communicated and successfully adopted
Bachelor's degree in Computer Science, MIS, Business, or equivalent work experience
2+ years of experience providing first-level support for an ERP system, preferably in a manufacturing environment
Strong alignment with company values; resilient, dependable, and results-oriented
Good understanding of change control processes for system artifacts
Strong problem-solving and analytical abilities
Effective communication and meeting facilitation skills
Excellent organization and attention to detail
Preferred
ERP Expertise (Epicor Kinetic 11+ preferred)
Knowledge or experience in a single-company, multi-plant environment in areas such as: Master Data Management (Customers, Vendors, Items), Financials (GL, AP, AR), Sales Order Management (Quotes, Orders), Manufacturing (Planning, Operations, BOMs, Production), MRP and PO Suggestions, Requisitioning & Procurement, Security & Role Management, Reporting (SSRS, SQL, Crystal, Power BI)
Experience with other ERP systems is also acceptable
Familiarity with Agile methodologies is a plus
Company
Habasit
Habasit is the light conveyor and power transmission belting manufacturer.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Glassford
Vice president CFO
Recent News
Research and Markets
2025-06-05
2024-01-28
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